HR Assistant & Office Manager

About ETG Group
The ETG Group has grown into a multinational company with a presence in more than 45 countries, spanning six continents. ETG has a diverse portfolio spanning several industries, including agricultural inputs, chemicals, logistics, food and food ingredients, agricultural commodities trading, energy & metals, technology, and supply chain optimization.
ETG's more than 35,000 employees and contractors work daily to achieve the company's goals, driven by core values such as Respect, Integrity, and Leadership. These principles guide us in building a sustainable future for all stakeholders.
The structure of ETG's business units (Verticals) strengthens its focus and enhances strategic growth. ETG adapts and grows responsibly as a diversified company, creating a sustainable future for all stakeholders. For this role, you will work within the ETG Commodities vertical.
About ETG Commodities
ETG Commodities is a trader in agricultural commodities, energy, and metals, with its headquarters in Amstelveen. The Vertical consists of leading international specialists in agricultural raw materials, with trading teams in grains, coffee, sugar, and cotton. In recent years, they have also expanded their portfolio with trading teams in metals and energy.
The core of its activities lies in Africa, where ETG Commodities benefits from the group's extensive assets. Our African footprint covers Sub-Saharan and West Africa, with international specialist operations in Central Asia, India, Asia-Pacific, North and South America, and Europe. To understand the complexity of the markets we operate in and capitalize on opportunities, we place a strong emphasis on building small, strong, experienced local teams that create value. They work closely with our suppliers and customers to provide an ecosystem with various product offerings to support operational needs.
Purpose of the job
The HR Assistant & Office Manager is responsible for delivering efficient HR operational support while managing the day-to-day office operations in Ho Chi Minh City.
This role ensures a well-organized, compliant, and professional work environment by combining employee office management support/coordination, stakeholder management and HR support. The position serves as the local point of contact for HR and office-related matters, supporting employees and regional stakeholders.
Key areas of responsibility
Office Management & Administration
• Oversee daily office operations, ensuring a safe, efficient, and professional work environment.
• Support a positive and active employee experience and workplace culture.
• Timely response to office matters.
• Taking care of guests when they are in the office.
• Manage office vendors (facilities, cleaning, IT equipment, security, catering).
• Coordinate office maintenance, supplies, and procurement.
• Liaise with IT and external providers for equipment setup and support.
• Maintain and improve office policies and procedures.
• Act as local compliance point of contact for audits and internal controls.
• Support health & safety standards within the office.
• Organize internal events, team activities, and office logistics.
• Assist in general assistance to internal visitors during their stay (including hotel bookings).
• Provide general administrative support to employees (e.g., workspace, supplies, travel coordination where required).
HR Operations & Administration
• Support recruitment activities, including job postings, interview coordination, candidate communication, and preparation of employment-related documents.
• Coordinate onboarding and offboarding, including contracts, documentation, and system setup.
• Coordinate and support immigration, work passes, and relocation processes.
• Maintain accurate and timely employee records and HRIS (e.g., SAP SuccessFactors).
• Administer HR documentation (contracts, amendments, letters, certificates).
• Support payroll coordination with local finance team.
• Administer employee benefits, enrolments, and employee queries.
• Act as first point of contact for HR-related employee inquiries.
• Ensure compliance with local labour laws and internal policies.
• Keep up to date on local regulations and guidelines to ensure legal compliance.
• Support HR projects and process improvements.