ABOUT US
Icetea Software is a subsidiary of Icetea Labs, specializing in developing innovative software solutions for various industries. With a team of talented and experienced engineers,
designers, and product managers, Icetea Software dedicates itself to creating products that meet the highest standards of quality, efficiency, and security. Our mission is to empower businesses and individuals around the world with cutting-edge technology that enhances their productivity, simplifies their workflows, and enriches their lives.
JOB DESCRIPTION
Responsible for developing, implementing strategies, and managing the overall operations of the Human Resources department, covering key functional areas: General HR Management, Administration (Admin), Compensation & Benefits (C&B), Information Technology (IT), and Internal Communication (IC). The role aims to ensure the provision of adequate resources, facilities, information systems, and a professional, efficient working environment that supports the achievement of the company's strategic goals.
A. General & Strategic Human Resources Management:
HR Planning & Strategy: Develop and implement short-term and long-term HR plans and strategies aligned with the company's business objectives.
Performance Management: Design, implement, and monitor a performance evaluation system to ensure fairness, transparency, and alignment with compensation and reward policies.
Labor Relations: Handle matters related to labor relations, discipline, and grievances. Ensure compliance with labor laws and related legal regulations. Foster a positive and harmonious working environment.
Corporate Culture: Contribute to building and promoting a corporate culture aligned with the company's core values.
HR Budget Management: Plan and manage the HR budget effectively for all HR-related activities.
Reporting & Analysis: Prepare periodic and ad-hoc HR reports, analyze data to propose improvements and strategic recommendations.
B. Compensation & Benefits (C&B) Management:
Develop, review, and manage the salary structure, compensation, and benefits policies to ensure competitiveness and alignment with market standards.
Manage the accurate and timely payment of salaries, bonuses, insurance, and other employee benefits.
C. Administration (Admin) Management:
Manage and oversee office administrative activities including reception, documentation and archiving, asset and equipment management, office supplies procurement, hygiene, and security.
Ensure the workplace and facilities are safe, clean, professional, and efficient.
Manage administrative service providers (e.g., office supplies, courier services, flight tickets, hotels, maintenance, etc.).
Organize internal events, meetings, and guest receptions for the company.
Develop and manage the administrative budget.
D. Information Technology (IT) Function Management:
Monitoring & Coordination: Oversee the operations of the IT department/staff (or outsourced IT services), ensuring stable and efficient functioning of networks, servers, hardware, and software.
User Support: Ensure timely support for employees on technical IT-related issues.
IT Asset & Procurement Management: Manage the IT asset inventory (hardware, software, licenses), including procurement, allocation, and recovery in accordance with company procedures.
Policies & Security: Develop, implement, and monitor compliance with IT resource usage policies and information security protocols.
IT Budget: Plan and manage the IT budget effectively.
E. Internal Communication (IC) Management:
Develop and implement internal communication strategies and plans to enhance employee engagement, promote corporate culture, and effectively convey important messages from the leadership team.
Manage and develop internal communication channels (e.g., Email, Intranet, Bulletin Boards, Internal Social Networks, Meetings, etc.).
Write, edit, and publish internal publications and newsletters.
Collaborate with other departments to organize internal activities and events that strengthen employee connection and engagement.
Education: Bachelor's degree or higher in Human Resource Management, Business Administration, Law, Economics, or related fields.
Experience:
Minimum of 5 years of experience in the Human Resources field, including at least 1-2 years in a similar managerial position in IT company
Solid hands-on experience and in-depth knowledge in Compensation & Benefits (C&B) and Labor Relations.
Preferred: Candidates with experience in managing or supervising Administration, IT, and Internal Communication functions. (Alternatively: Demonstrated ability and willingness to learn and take on management of Admin, IT, and IC areas.)
Knowledge:
Strong understanding of Vietnam Labor Law and related legal regulations.
Solid knowledge across key HR functions (e.g., C&B, Performance Evaluation, Labor Relations, etc.).
Good understanding of office administration processes.
Basic knowledge of IT system management, user support, and information security.
Knowledge of internal communication and corporate culture development.
Proficient in MS Office and HR management software.
Good English communication skills are a plus.
- Preferred: Candidates born in the 1990s (9x generation) are preferred for better alignment with the company's working culture and team dynamics.
