Human Resources Manager

Position Summary
The Human Resources Manager is responsible for leading and managing the overall HR strategy, workforce planning, budgeting, compliance, and people operations of the Company.
This role ensures effective manpower planning, labor cost control, organizational development, regulatory compliance, performance management, employee relations, and talent development while supporting business growth and maintaining a strong service-oriented culture aligned with retail operations.
The incumbent acts as a strategic business partner to Management, balancing governance and operational efficiency while continuously improving HR policies, processes, systems, and employee experience.
Key Responsibilities
1. HR Strategy & Workforce Planning
Develop and implement HR strategies aligned with business objectives.
Manage workforce planning, headcount control, and HR analytics.
Monitor HR initiatives and provide regular reports to Management.
2. Budget & Cost Management
Prepare and control the annual HR budget.
Monitor labor costs, headcount efficiency, and budget utilization.
Recommend actions to optimize manpower and HR spending.
3. HR Operations & Performance Management
Ensure effective implementation of HR policies, procedures, and systems.
Manage performance appraisal, payroll review, and HR administration processes.
Maintain accurate HR data and statutory reporting compliance.
4. Compliance & Employee Relations
Ensure compliance with Labor Law and internal regulations.
Manage employee relations, disciplinary cases, grievances, and welfare programs.
Coordinate with the Trade Union and relevant authorities on labor matters.
5. Talent Development & Team Management
Lead, coach, and develop the HR team.
Drive recruitment, training, succession planning, and talent development initiatives.
Monitor team performance and ensure achievement of departmental KPIs.
6. Reporting & Business Support
Prepare HR reports, workforce analysis, and management presentations.
Support internal and external audits and manage HR-related vendor contracts.
Provide strategic HR recommendations to improve organizational effectiveness.
7. Employee Engagement & Corporate Events
Lead employee engagement activities and company events.
Manage event planning, budgeting, and execution.
Support initiatives that enhance employee experience and service culture.
8. Other Duties
Perform other assignments and projects as directed by Management.