Import/Export Customer Service

LEE GLOBAL - Website: [protected info]
Ideally located in Europe's Logistics hub, Germany, LEE GLOBAL LOGISTICS GMBH was founded in March 2011 with an aim to compete amongst the Freight Forwarders based in Europe.
Despite being a relatively new company, we are rapidly growing by virtue of our qualified staffs who hold over 10 years of extensive first-hand experience and dedication.
In addition, our staffs possess an excellent command in Korean, German and English, in order to provide outstanding and unlimited service throughout the whole of Europe.
What we believe in Logistics, Easy and Efficient has been and will remain as our core.
Add: Audi Building, No.8 Pham Hung Str,. Me Tri Ward, Nam Tu Liem Dist., Hanoi
Job Summary
- Prepare documents, verify validity, and send documents to partners and agents.
- Contact shipping line and airlines to submit bookings, submit bills of lading, VGM, and monitor the coordination of goods until they leave the port
- Make a Pre-alert, send documents to customers and agents.
- Contact customers, update the status of the shipment for all relevant parties.
- Send information about shipment and the bill of lading to customers.
- Chasing cargoes and making payment proposals for shipping companies and partners related to the shipment.
- Open, track, and close files in the system.
- Perform other relevant tasks as requested by superiors.
- Contact the agent to get booking, nominate agent to handle cargoes
- Chasing the shipment, and update the status of shipment for customers
- Check the bill of lading and documents with the customer
- Receive Pre alert from the agent.
- Work with the shipping line to handle any arising issues during the cargo handling process