Import-Export Documentation Staff

Handle and coordinate import and export shipments, with a strong focus on import shipments.
Work with shipping lines, overseas agents, freight forwarders, and logistics service providers to arrange and monitor international shipments.
Manage import shipments from booking, document receipt, Arrival Notice, D/O/eDO, customs clearance coordination to cargo delivery.
Coordinate with overseas suppliers/agents to obtain and check shipping documents and ensure shipments arrive on schedule.
Monitor vessel schedules, shipment status, free time, and closing time, and coordinate with relevant parties to resolve arising issues.
Search for, compare, and negotiate freight rates and service terms with carriers/agents.
Source, evaluate, and manage logistics service providers to ensure service quality and competitive costs.
Monitor logistics expenses, supplier payables, advances, and payments.
Provide customer support, recommend suitable import/export solutions, and handle shipment-related issues.
Maintain and develop relationships with overseas agents and support business development opportunities.
Prepare periodic reports and perform other duties as assigned by the Manager.