Import Manager

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Job Objectives:
Comprehensively oversee Everich Vietnam's import operations-to ensure seamless alignment with the Board of Directors' strategic roadmap.
I. Core Responsibilities
• Oversee end-to-end import operations, including bookings, documentation, customer service, cost control, and full P&L accountability.
• Lead and mentor the Import team (comprising documentation and customer service staff). Set clear KPIs, monitor performance, and actively support their professional growth.
• Manage relationships with overseas agents and logistics providers; develop and expand strategic partnerships to strengthen the company's global import network.
• Spearhead pricing strategies, lead rate negotiations, and implement initiatives to drive profitability improvement.
• Ensure strict compliance with international regulations, trade laws, and local customs procedures.
• Generate and analyze comprehensive reports on profit, cost, team performance, and operational efficiency
II. Authority
• Represent the company in negotiating and executing commercial agreements, logistics service provider contracts, and key operational documentation.
• Act as the key liaison with functional authorities (Customs, Port & Airport Authorities, etc.) and strategic partners to resolve critical operational issues efficiently.
• Exercise decision-making authority on departmental staffing and personnel matters within assigned management scope.
• Oversee departmental budget allocation and authorize internal administrative contracts (procurement, facility management, company events, etc.).
• Formulate, standardize, and enforce operational procedures and regulations aligned with the Board of Directors' strategic directives.