Inside Sales and Sales Support

Job Purpose:
- Supporting internal activities facing all Sales Functions
- Supporting the external activities facing HWL's clients
Key responsibilities: Assist all Sales Functions facing:
Commercial issues:
- Obtaining rates
- Cost validation or negotiation
- Giving ad-hoc quotation to customer
- Act as sales indoor to execute sales process when required.
- Joint-sales visits with different Sales Functions in order to support the commercial communication and business execution in later stages.
Business execution
- Giving shipping instruction to operation
- Support to adherence to shipping instruction and SOPs
Administration and back-up
- Coordinate internally with team member for related reports (sales activities; CRM dashboard; monthly/weekly sales report; minutes of meeting; etc.)
- Provide instant support to Sales Management or Sales colleagues in term of interfacing with customers; internal/external stakeholders when necessary.
Inter-faces
- Country Sales All Functions - provide support on non-customer direct and internal issues
- Operation - Pricing info & business execution
- Pricing - cost building up
- HWL Networks - Obtain cost & further support business execution