IT Business Analyst & AI Specialist
Hạn nộp hồ sơ: 25/10/2026 (Còn 10 ngày)
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Mô tả công việc
- Gather, analyze, and clarify business requirements from different departments.
- Review existing processes to identify bottlenecks, repetitive tasks, operational issues, and automation opportunities.
- Analyze relationships and dependencies across business processes, data, departments, ERP modules, and integrated systems.
- Prepare business and system documentation, including BRDs, User Stories, Use Cases, Process Flows, and Acceptance Criteria.
- Propose process improvements using AI, AI Agents, Workflow Automation, RPA, or other appropriate technologies.
- Work as Developers, AI Engineers, Data Engineers throughout solution design, development, and implementation.
- Record, analyze, track, and coordinate issue resolution until completion.
- Train, guide, and support end users during implementation and daily operations.
- Prepare User Manuals, Quick Guides, FAQs, and process documentation.
- Collect post-implementation feedback, monitor solution effectiveness, and recommend continuous improvements.
- AI Adoption & User Support: Support employees in using approved AI tools such as Microsoft Copilot and other approved AI solutions.
- AI Governance & Compliance: Ensure AI usage complies with company policies, information security requirements, confidentiality obligations, and data privacy regulations.
- AI Adoption Monitoring & Reporting: Monitor AI adoption, usage trends, business benefits, and prepare periodic reports for management.
- Regional / Group AI Coordination: Act as the primary liaison with Group/Regional AI Teams for AI initiatives, projects, training programs, and best-practice sharing.
- IT & Digital Transformation Projects: Participate in IT and Digital Transformation projects, software implementation, testing, training, and project documentation.
- Ensuring the strictest and highest confidentiality is adhered to at all times
- Ensuring all compliance and ethical practices are fully adhered to
- Review existing processes to identify bottlenecks, repetitive tasks, operational issues, and automation opportunities.
- Analyze relationships and dependencies across business processes, data, departments, ERP modules, and integrated systems.
- Prepare business and system documentation, including BRDs, User Stories, Use Cases, Process Flows, and Acceptance Criteria.
- Propose process improvements using AI, AI Agents, Workflow Automation, RPA, or other appropriate technologies.
- Work as Developers, AI Engineers, Data Engineers throughout solution design, development, and implementation.
- Record, analyze, track, and coordinate issue resolution until completion.
- Train, guide, and support end users during implementation and daily operations.
- Prepare User Manuals, Quick Guides, FAQs, and process documentation.
- Collect post-implementation feedback, monitor solution effectiveness, and recommend continuous improvements.
- AI Adoption & User Support: Support employees in using approved AI tools such as Microsoft Copilot and other approved AI solutions.
- AI Governance & Compliance: Ensure AI usage complies with company policies, information security requirements, confidentiality obligations, and data privacy regulations.
- AI Adoption Monitoring & Reporting: Monitor AI adoption, usage trends, business benefits, and prepare periodic reports for management.
- Regional / Group AI Coordination: Act as the primary liaison with Group/Regional AI Teams for AI initiatives, projects, training programs, and best-practice sharing.
- IT & Digital Transformation Projects: Participate in IT and Digital Transformation projects, software implementation, testing, training, and project documentation.
- Ensuring the strictest and highest confidentiality is adhered to at all times
- Ensuring all compliance and ethical practices are fully adhered to
Yêu cầu
a. Background /qualification:
- Bachelor's degree in Information Technology, Information Systems, Business Administration, or a related field.
b. Experience:
- Minimum 3 years of experience in Business Analysis, Systems Analysis, ERP implementation, Digital Transformation, or Process Improvement projects.
- Strong systems thinking, with the ability to understand end-to-end relationships among processes, data, users, and systems.
- Ability to perform root-cause analysis and assess the impact of changes across departments, processes, and system modules.
- Experience in business documentation, software testing, UAT, user training, and end-user support.
- Ability to prepare clear, logical, and user-friendly documentation.
- Basic knowledge of SQL, APIs, system integration, and software testing.
- Understanding of, or a strong willingness to learn, AI, AI Agents, Generative AI, RPA, and Workflow Automation.
- Strong communication, presentation, coordination, and problem-solving skills.
- Ability to read and understand technical documentation in English.
c. Special skills:
- Experience in AI, AI Agent, Chatbot, OCR, RPA, or process automation projects.
- Hands-on experience with Power Automate, Power BI, Microsoft Copilot
- Experience in user training, post-Go-live system support, and operational support.
- Experience working in Agile/Scrum environments.
- Knowledge of data analytics, dashboards, or Power BI is an advantage.
III. What we can offer
- Competitive salary package and benefits
- 13th month salary bonus, performance bonus, seniority bonus, quarterly bonus
- Allowance on birthday, public holidays
- Company outing trip
- Premium healthcare insurance
- Annual health check-up
- 14 days for annual leave
- Annual year-end party
- Contribution to Social insurance as regulation
- Transportation is supported by company buses from Bien Hoa, HCM (Thu Duc and QK7 - Hoang Van Thu Park) and Bien Hoa to Binh Duong.
- Working time: 8:00-17:00 (Monday to Thursday), [protected info] (Friday)
- Bachelor's degree in Information Technology, Information Systems, Business Administration, or a related field.
b. Experience:
- Minimum 3 years of experience in Business Analysis, Systems Analysis, ERP implementation, Digital Transformation, or Process Improvement projects.
- Strong systems thinking, with the ability to understand end-to-end relationships among processes, data, users, and systems.
- Ability to perform root-cause analysis and assess the impact of changes across departments, processes, and system modules.
- Experience in business documentation, software testing, UAT, user training, and end-user support.
- Ability to prepare clear, logical, and user-friendly documentation.
- Basic knowledge of SQL, APIs, system integration, and software testing.
- Understanding of, or a strong willingness to learn, AI, AI Agents, Generative AI, RPA, and Workflow Automation.
- Strong communication, presentation, coordination, and problem-solving skills.
- Ability to read and understand technical documentation in English.
c. Special skills:
- Experience in AI, AI Agent, Chatbot, OCR, RPA, or process automation projects.
- Hands-on experience with Power Automate, Power BI, Microsoft Copilot
- Experience in user training, post-Go-live system support, and operational support.
- Experience working in Agile/Scrum environments.
- Knowledge of data analytics, dashboards, or Power BI is an advantage.
III. What we can offer
- Competitive salary package and benefits
- 13th month salary bonus, performance bonus, seniority bonus, quarterly bonus
- Allowance on birthday, public holidays
- Company outing trip
- Premium healthcare insurance
- Annual health check-up
- 14 days for annual leave
- Annual year-end party
- Contribution to Social insurance as regulation
- Transportation is supported by company buses from Bien Hoa, HCM (Thu Duc and QK7 - Hoang Van Thu Park) and Bien Hoa to Binh Duong.
- Working time: 8:00-17:00 (Monday to Thursday), [protected info] (Friday)
Quyền lợi
Thưởng
13th month salary bonus, performance bonus, seniority bonus, quarterly bonus.
Allowance on birthday, public holidays.
Chăm sóc sức khoẻ
Premium healthcare insurance.
Annual health check-up.
Contribution to Social insurance as regulation.
Nghỉ phép có lương
14 days for annual leave
Xem thêm
13th month salary bonus, performance bonus, seniority bonus, quarterly bonus.
Allowance on birthday, public holidays.
Chăm sóc sức khoẻ
Premium healthcare insurance.
Annual health check-up.
Contribution to Social insurance as regulation.
Nghỉ phép có lương
14 days for annual leave
Xem thêm
Thông tin khác
NGÀY ĐĂNG
25/09/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Data Engineer/Data Analyst/AI
KỸ NĂNG
IT Business Analysis, Generative AI, Business Analysis, Microsoft Copilot, Process Automation
LĨNH VỰC
Cơ khí/Máy móc/Thiết bị công nghiệp
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không giới hạn
Xem thêm
25/09/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > Data Engineer/Data Analyst/AI
KỸ NĂNG
IT Business Analysis, Generative AI, Business Analysis, Microsoft Copilot, Process Automation
LĨNH VỰC
Cơ khí/Máy móc/Thiết bị công nghiệp
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không giới hạn
Xem thêm
Thông tin chung
- Thu nhập: Thương lượng
Nơi làm việc
- Binh Duong
- Ho Chi Minh, Ho Chi Minh City, Vietnam
Việc làm tương tự khác
ACB - Ngân Hàng TMCP Á Châu
Hồ Chí Minh
Thương lượng
Công ty Cổ phần Dịch vụ Công nghệ Tin học HPT
Hồ Chí Minh
20 - 30 triệu
Ngân Hàng TNHH MTV Shinhan Việt Nam - Shinhan Bank
Hồ Chí Minh
thỏa thuận
Hitachi Digital Services
Hồ Chí Minh
Thỏa thuận
Công ty TNHH Schoeller-Bleckmann Việt Nam
Xem trang công ty- Địa chỉ công ty: Lô B2.6, Đường D3, KCN Đồng An 2, TP. Thủ Dầu Một, Bình Dương
- Quy mô: Từ 26 - 100 nhân viên
Thông tin công việc
Vị trí:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Việc làm tương tự
Cảnh báo dấu hiệu lừa đảo tuyển dụng
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