IT Helpdesk Fresher/Junior

Welcome to BOS Semiconductors, where innovation meets mobility. With a vision of "Leading mobility innovation with system semiconductors", we specialize in autonomous driving SoCs, Mega MCUs, and Gateway SoCs for the automotive industry. BOS Semiconductors Vietnam, established in 2022, focuses on hardware and software development for automotive SoCs, with a rapidly growing team. Join us in shaping the future of automotive technology!

About this position

Job Summary:

We are looking for a motivated IT Helpdesk to join our team in Ho Chi Minh City. In this role, your main responsibilities are to provide end-user support and deliver training on IT documents, procedures, and policies, ensuring smooth daily operations and compliance with the company's IT standards.

Key Responsibilities:

• Serve as a local point of contact for end users seeking technical assistance
• Provide step-by-step training for end users and document internal procedures
• Provide basic troubleshooting for hardware, software, and network connectivity issues.
• Assist in managing user accounts, permissions, and access rights.
• Assist in the procurement and inventory management of IT equipment and supplies.
• Perform routine maintenance tasks, such as system backups, patch management, and software updates.
• Ensure compliance with company IT policies, including data security and access control.
• Stay up-to-date with the latest technology trends and developments relevant to the company's IT environment.

Qualifications:

• Bachelor's degree in Information Technology or relevant majors
• 1-2 years of IT-related work experience (IT Helpdesk/IT Support/System Admin)
• Knowledge of IT operating systems, mainly Windows (Linux knowledge is an advantage)
• Experience in network management and help desk support
• A person with smooth communication skills
• Proficiency in English
• Must have the ability to adapt quickly

What BOS can offer?

• Competitive salary + 13th month bonus
• Retention bonus (2 months salary)
• Lunch provided, Private Health Insurance
• We care about your well-being and personal growth with Fun English classes, Happy Beer Parties, Football & Badminton Club, and more!
• Be part of a cutting-edge R&D center focused on automotive SoCs