IT LEAD (Manufacturing)

Mô tả Công việc
KEY RESPONSIBILITIES
System & Network Administration
- Install, configure, and maintain servers (Windows Server / Linux).
- Manage virtualization platforms (VMware, Hyper-V).
- Perform regular data backup and recovery to ensure data integrity and security.
- Monitor system performance and troubleshoot server and internal service issues (file server, DNS, DHCP, etc.).
- Manage system access rights and ensure information security.
- Set up, configure, and monitor LAN/WAN and Wi-Fi networks.
- Manage network devices: Routers, Switches, Firewalls (Cisco, Fortinet, etc.).
- Configure VPN and site-to-site connections.
- Manage and troubleshoot IP Camera systems and Telephone switchboards (VoIP/PBX).
Manufacturing & Production Systems
- Set up, configure, and monitor LAN/WAN and Wi-Fi networks.
- Provide technical support for production-related systems: SEEDs (MES), SAP, ERP.
- Manage and support barcode printers and scanners (Honeywell, Keyence, etc.).
- Collaborate with production teams to optimize manufacturing processes through technology.
- Propose and implement digital transformation initiatives to improve factory efficiency.
Helpdesk & User Support
- Receive and handle technical support requests from employees (hardware, software, network).
- Install and configure computers, laptops, printers, and peripheral devices.
- Manage user accounts: Active Directory, Email (Office 365), VPN
Other Duties
- Propose upgrades and improvements to IT infrastructure.
- Coordinate with service providers (ISP, vendors) as needed.
- Plan and schedule regular maintenance of IT equipment.
- Develop standard guidelines, operation manuals, and automation scripts related to IT infrastructure and architecture.
- Implement IT compliance processes to protect the system environment