IT Senior Supervisor

Job Overview:
The IT PMO is responsible for supporting the planning, coordination, and execution of IT projects related to systems and applications at MUJI Vietnam. This role ensures project activities are tracked effectively, stakeholders are aligned, and project progress is clearly reported. The position focuses on execution discipline, communication, and delivery tracking, contributing to stable and efficient implementation of business systems.
Scope of work and responsibilities:
• Develop project plans, including execution timeline, key milestones, and risk identification; propose mitigation or contingency actions.
• Proactively listen to and collect user feedback and propose future improvement or development ideas for systems and applications.
• Coordinate work between the IT Application team, business departments, and external vendors to ensure alignment and timely execution.
• Drive the management of source code repositories as company assets, ensuring proper governance and readiness for future in-house development
• Monitor project progress, follow up on tasks, and support resolution of delays to ensure project delivery according to plan.
• Receive and track project issues; maintain risk and issue logs throughout the project lifecycle.
• Manage Change Requests (CR): record, track, support impact assessment, and coordinate approval and implementation.
• Prepare periodic reports, including weekly and monthly progress updates, highlighting status, risks, and key issues.
• Proactive organization of project meetings (kickoff, progress updates, demo) and follow up on action items.
• Assist in basic validation of deliverables and support User Acceptance Testing (UAT) coordination with users.