Mô tả công việc
Mô tả Công việc
Key Responsibilities:
• Configuration and installation ERP application server and database.
• Being responsible to support user using ERP systems and analyst database.
• Responding to email, texts or phone queries and offering technical support to users after manager assignments
• Completing assigned tasks from IT planned by IT Department for example:
• Training ERP function and other application.
• Analyst error to fix and upgrade new version
• Maintenance database
• Manage and maintain Windows domain environments.
• Configure and troubleshoot Cisco network equipment.
• Implement and manage SD-WAN solutions.
• Maintain and Verify
• Develop and maintain scripts and automation using Python and PowerShell.
• Create and analyze reports using Power BI.
• Collaborate with IT team members to resolve complex technical issues.
• Monitor network performance and ensure system availability and reliability.
• Implement and verify Disaster Recovery Plan (DRP) solutions for all data and IT resources within the environment.
Required Skills and Qualifications:
• Get training from ERP expect, transfer technical training to end users. Manage ERP system and support end users.
• Responding to queries on the phone, via email, via text or in person.
• Establishment and configuration ERP functions
• Offering technical assistance on the delivery Installation, maintenance and troubleshooting well-known issues of ERP system and database.
• Escalate issues to leaders with next level of difficulty.
• Report directly to leader daily and weekly .
• Follow-up with IT team and users to ensure issues are resolved.
Yêu cầu
Yêu Cầu Công Việc
• Familiarity with Epicor ERP is an advantage
• A strong knowledge of ERP system, SQL language.
• Good Team work skills
• Excellent communication and interpersonal skills
• Working under high pressure of critical incident resolution
• Willing to learn new technologies.
• Proactive mindset and willing to accept new challenges.
• 2+ years of experience working in a database environme
• Extensive experience with Windows Server and Active Directory.
• Proficiency in managing Cisco routers, switches, and firewalls.
• Knowledge of SD-WAN technologies and zero-knowledge security solutions.
• Strong programming skills in Python and PowerShell.
• Experience with Power BI for data analysis and reporting.
• Excellent problem-solving and analytical skills.
• Strong time management and organizational skills.
• Ability to work both independently and as part of a team.
• Excellent communication and interpersonal skills.
Quyền lợi
Laptop
Phụ cấp
Chế độ thưởng
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin chung
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/06/2026
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