Key Account Executive

Company Description
Passion Gourmet Foods is a young, dynamic startup founded in 2021 by two food enthusiasts committed to bringing carefully curated fine foods to the Vietnamese market. The company focuses on products with authentic stories, clear origins, and distinctive value, aiming to connect consumers with meaningful culinary experiences from around the world. The team is made up of experienced food lovers who have spent years in the gourmet and food industry.
Passion Gourmet
Foods fosters a collaborative, growth-oriented environment where team members share a genuine appreciation for quality ingredients, thoughtful sourcing, and customer satisfaction.
Role Description The Key Account Executive is a full-time, on-site role based in Đà Nẵng, responsible for managing and growing strategic customer relationships. This role includes overseeing key accounts, understanding client needs, and presenting tailored product solutions that align with their requirements and Passion Gourmet Foods' brand positioning.
Day-to-day activities involve regular communication with clients, coordinating orders, monitoring sales performance, and ensuring high service standards.
The Key Account
Executive will collaborate with internal teams on pricing, promotions, and product launches, while identifying new business opportunities within existing and potential accounts. This position also requires maintaining accurate account records, preparing reports, and contributing to sales forecasts and market feedback.
Qualifications
Strong account management and relationship-building skills, with the ability to understand client needs and develop long-term partnerships.
Sales and negotiation skills, including experience presenting products, handling objections, and closing deals in a competitive market.
Organizational and coordination abilities, with experience managing multiple accounts, tracking orders, and maintaining accurate documentation.
Analytical and reporting skills to monitor performance, interpret sales data, and provide insights on account growth and market trends.
Effective communication skills in English and Vietnamese, both written and verbal, with a professional customer-centric approach.
Interest in gourmet and fine foods, with a willingness to learn about product stories, origins, and culinary trends.
Ability to work on-site in Đà Nẵng, collaborate with cross-functional teams, and adapt to a fast-paced startup environment.
Bachelor's degree in Business, Marketing, Hospitality, or a related field, or equivalent practical experience in sales or key account roles.