Key Account Management Intern

About THN Network
THN Network is a new-generation Social Commerce agency that partners with brands to drive sustainable business growth through Influencer Marketing, Livestream Commerce, and Affiliate Marketing.
Backed by a diverse network of creators and an experienced team, THN helps brands transform influence into measurable business results through campaigns that combine strategic thinking, data-driven insights, and creative execution. We believe that authentic connections between brands and creators are the foundation for creating long-term value for both businesses and the communities they serve.
Key Responsibilities
Prepare draft sections of client proposals and pitch decks from approved templates, including proposed creator line-ups, Shopee Live session structures, Shopee Video deliverables and campaign timelines, and submit them to the assigned Key Account Executive for review before any client delivery.
Compile the input figures required for quotations, such as creator booking fees, livestream slot counts and production line items, into the team's quotation template, leaving all pricing decisions, commercial terms and final approval to the account owner and the Supervisor.
Collect performance data from Shopee Live and Shopee Video after each session and record NMV, GMV, orders, ATC, CTR, CCU/PCU, watch time, conversion rate and AOV into the standard reporting file on the same working day.
Update the account tracker daily with campaign status, deliverable checklists, confirmed live schedules and open client requests, so the account owner always works from a current view.
Build post-campaign report decks by populating charts, session summaries, creator performance tables and screenshot evidence, then hand them to the account owner for analysis, commentary and delivery to the client.
Take minutes at client meetings and internal briefings, and circulate agreed action items with named owners and deadlines within the same working day.
Support the execution of approved campaign scope by passing brand guidelines, product information, sample requirements and voucher, Flash Sale or combo deal mechanics on to the Livestream Operations, Assortment Planning and Content Creator teams, and by following up until each item is confirmed received.
Maintain the client asset library, covering brand guidelines, product and legal documents, session recordings, affiliate link lists and report archives, so any team member can retrieve the correct version without assistance.
Check delivered items against the agreed scope, including live session counts, Shopee Video posts and affiliate link placements, and flag any discrepancy to the assigned Key Account Executive instead of raising it with the client directly.
Prepare pre-campaign checklists and material requests ahead of peak periods such as Double Day (9.9, 10.10, 11.11, 12.12), payday sale and mid-month sale, and report missing inputs to the Supervisor with enough lead time for the team to act.
Candidate Requirements
Final-year student or recent graduate in Business Administration, Marketing, International Business, Economics, Commerce or a related field.
Able to commit to the full three-month internship on site, Monday to Friday, at our Ho Chi Minh City office.
No prior professional experience required; coursework projects, student club responsibilities or part-time work in e-commerce, retail or content will be considered an advantage.
Practical command of Excel or Google Sheets, including sorting, filtering, lookup functions and pivot tables, together with the ability to produce clean slides in PowerPoint or Google Slides.
Accurate with numbers and attentive to detail, able to reconcile figures across multiple sources and follow a defined reporting template without altering its structure.
Working understanding of e-commerce and livestream commerce in Vietnam, with practical familiarity with Shopee Live, Shopee Video and Shopee Affiliate as a user, viewer or shopper.
Clear written and spoken Vietnamese, with English sufficient to read platform dashboards, brand guidelines and campaign documents and to draft report sections in English.
Organized and responsive in a fast-moving environment: able to handle several concurrent deadlines, ask clarifying questions early and provide status updates without being prompted.
Available to support occasional evening or weekend live sessions during peak campaign periods, scheduled in advance by the Supervisor.
Professional and discreet in handling confidential client, creator and commercial information.
What We Offer
Monthly allowance paid throughout the internship, reviewed against performance and contribution.
Structured onboarding and direct mentoring from the team lead, with hands-on exposure to live campaigns from week one.
Full provision of equipment and tools required for work.
Opportunity to work closely with leading Creators, KOLs/KOCs, and top brands in the Social Commerce industry.
A young, open, and collaborative work environment that encourages innovation, continuous learning, and personal growth.
Internship confirmation and performance reference on completion, and priority consideration for a full-time offer.
Flexible check-in policy, along with employee engagement activities throughout the year.
Ready to grow with THN Network? Send us your CV - we'd love the opportunity to get to know you and explore how we can build great things together.