Livestream Operations Intern (TikTok)

Title: Livestream Operations Intern (TikTok)
Department: MCN Division - TikTok Team
Company: THN Network
Level: Intern
Report to: Operations Manager
Employment Type: Internship - 3 months
Location: PTS Saigon Building, 118 Huynh Tan Phat, Tan Thuan Tay Ward, Ho Chi Minh City
Working Hours: Monday - Friday, 9:00 AM - 6:00 PM (lunch break from 12:00 PM - 1:30 PM).
About THN Network
THN is a leading Social Commerce and Influencer Marketing agency in Vietnam, specializing in end-to-end livestream production and affiliate solutions. Leveraging an extensive network of top-tier content creators and seasoned strategists, we empower brands to transform audience engagement into measurable business growth. Over the years, THN has established itself as a trusted strategic partner for prominent multinational brands across the FMCG, Fashion, Beauty, and Lifestyle sectors. At THN, we synthesize creative strategies, data-driven insights, and cutting-edge digital platforms to deliver high-impact campaigns that drive both brand awareness and sustainable GMV (Gross Merchandise Value) growth.
Key Responsibilities
Operational Execution Support: Assist the Livestream Operations team in the end-to-end preparation and execution of Daily and Mega livestream sessions for high-profile creators.
Inventory & Product Readiness: Facilitate product preparation workflows, including meticulous sample management and logistical organization in alignment with livestream scripts.
Technical & Studio Coordination: Gain hands-on experience by assisting with professional technical configurations, including lighting, audio, OBS, and platform-specific tools for TikTok Shop and Shopee Live.
On-site Logistics: Support on-site coordination at studios or remote creator locations to ensure all hardware and software systems are fully operational prior to broadcast.
Real-time Session Engagement: Execute critical live-session tasks such as product pinning (deal pinning), community moderation, and providing real-time support to the Host and Creator.
Technical Troubleshooting: Assist in identifying and resolving minor technical or operational disruptions during live broadcasts under the direct guidance of the Team Lead.
Performance Analytics & Reporting: Support the collection and synthesis of post-session data, including Viewership, GMV, and Engagement metrics, to contribute to comprehensive performance reports.
Process Optimization: Document operational feedback and session challenges to assist in the continuous refinement of livestreaming workflows.
Cross-functional Integration: Collaborate with Influencer Management (IM) and Brand Partnership (BP) departments to understand the strategic architecture of social commerce campaigns.
Candidate Profile
Educational Background: Final-year student or recent graduate with a degree in Marketing, Media, Communications, Business Administration, or a related discipline.
Industry Interest: Demonstrable passion for the TikTok Shop/Shopee Live ecosystem and a keen interest in the evolving MCN landscape.
Technical Aptitude: Tech-savvy mindset with a strong desire to master professional livestreaming tools and broadcast hardware.
Professional Skills: Exceptional communication abilities, a proactive "can-do" attitude, and rigorous attention to detail.
Operational Flexibility: Ability to work a flexible schedule, including evening or weekend shifts, to align with the dynamic nature of the livestreaming industry.
Language Proficiency: Fluent in Vietnamese; professional proficiency in English (written and spoken)
What We Offer
Competitive Compensation: Competitive monthly internship allowance supplemented by performance-based incentives.
High-Impact Experience: Direct involvement in high-budget Mega Livestreams featuring top-tier Creators and Global Brands.
Mentorship & Development: Professional coaching from industry-leading experts in Livestream Operations and Social Commerce.
Career Progression: Defined opportunity for transition into a Full-time Executive role within 3-6 months based on performance excellence.
Professional Culture: An innovative, international, and fast-paced environment that fosters growth and professional excellence.
Premium Amenities: Access to creative studio spaces and modern office facilities.
Thank you for your interest in joining THN Network!