Nhân Viên Giám Sát Nhà Hàng

Working under restaurant manager instruction
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and report to restaurant manager
Organize and supervise shifts
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operation