Nhân viên OTA kiêm Đặt Phòng

The person in charge of the room reservation is centered on customer service and needs to communicate smoothly with customers and to convince customers
Coordinate tasks and manage relevant data accurately for efficient scheduling service operations
Effectively respond by the rules to reservation related inquired such as calls, emails, and fax
Enter and modify the data related to the reservation, and create VIP and other booking documents
Respond to departmental inquiries by phone or email from customers and sales and promotions
Handles common departmental administrative tasks (office management, roster, contract related documents or files, etc.)
Assist with departmental routine tasks (such as sales planning, sales performance reporting, documentation, scheduling, travel preparation, payment request etc.)