NHÂN VIÊN SALES LOGISTICS

Mô tả Công việc
Job Summary
Responsible for developing new customers and growing revenue through logistics services (domestic/international freight, customs clearance, trucking...). You will manage the full sales cycle from lead generation to closing, while coordinating with operations to ensure service quality and customer retention.
Key Responsibilities
· Identify and approach potential customers, consult and propose logistics solutions.
· Prepare quotations, service proposals, and contracts; negotiate commercial terms.
· Achieve monthly/quarterly sales targets (revenue, GP, new accounts).
· Maintain relationships with existing customers and understand customer shipping patterns, proactively optimize the solution.
· Handle customer inquiries and coordinate issue resolution with operations (delays, claims, documentation).
· Work closely with Operations/CS to ensure smooth shipment execution and on-time documentation.
· Ensure proper handover of customer requirements (SOP, booking process, billing instructions).
· Monitor market rates, competitor offerings, and customer trends.
· Provide feedback to management on pricing strategy, service gaps, and new opportunities.
· Weekly/monthly performance reports follow the manager's requirements (calls/meetings, quotations, conversions, and revenue/GP).