[Online/HCM] Sàn Giao Dịch Tiền Điện Tử Toàn Cầu Binance Tuyển Dụng Customer Service Representative (Korean Speaking) Full-Time 2024

Responsibilities
Handle back office tickets, and provide 7*24h online enquiries and email replies services to customers.
Handle customer enquiries, advices and suggestions via email or online tools.
Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
Handle customer complaints, any special cases or ad hoc tasks.
Requirements
College diploma or above.
Proficient in both English & Korean.
Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding recent graduates are also welcome to apply.
High level of honesty and integrity. Proactive and meticulous. A sense of responsibility and team work spirit.
Ability to work under pressure, strong communication skills and exceed beyond expectation.
Passionate for customer service industry and can accept to work under different work shifts, including night shift.
Positive about the crypto industry.
Working at Binance
Be a part of the world's leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
Tackle fast-paced, challenging and unique projects
Work in a truly global organization, with international teams and a flat organizational structure
Competitive salary and benefits
Flexible working hours, remote-first, and casual work attire
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