Operation Supervisor

Job Title: Operations Supervisor
Department: Facility Operation Team
Report to: Operations Manager
Working Time: 5 days per week (subject to roster schedule). Working shifts may include:
M - Morning: [protected info]
A - Afternoon: 14:00 - 23:00
N - Night: 22:00 - 06:00 (assigned as needed)
Job Purpose: To supervise all building operation activities during shifts-ensuring security, safety, cleanliness, and efficient technical performance across all areas (Shopping Mall, Hotel/Serviced Residence, Office, and Public Areas).
Job Description:
I. Operation Supervision
- Supervise daily operation activities of security, cleaning, parking, and technical contractors and their staff to ensure proper attendance, performance, and service quality.
- Conduct regular patrols throughout the complex to ensure safety, security, and cleanliness in all areas.
- Oversee technical operations, repair and renovation works, and construction safety during night shifts.
- Monitor parking operations, including cashier activities, traffic flow, and safety management.
- Ensure all incidents or irregularities are promptly handled and corrective actions are taken.
II. Reporting & Improvement
- Prepare daily, weekly, and monthly reports on operational activities and performance.
- Propose service, safety, and security improvements to enhance building operations.
- Handle and report all issues occurring during shifts to the Operation Manager.
- Keep updated on construction and booth renovation schedules for timely supervision.
- Coordinate with government authorities when necessary to maintain safety and order.