Operations, Air Export (Freight Forwarder, Hanoi)

• Compliance Check
• Create (EXPORT) Booking
• Plan Shipment Routing
• Release credit limit / risk
• Customer/internal Interaction
• Discrepancy Handling
• Perform Known Consignor
• Approve Top Line Gross Profit
• Communication of operational requirements towards internal functions
• Interaction with pricing desk airfreight (carrier pricing)
• Maintenance of ad-hoc quotation
• Quality Deviation Login and Follow up
• Process operational reporting to customer
• Coordinate and communicate surveys
• First point of contact for claims process
• Schedule pickup
• Schedule self-delivery
• Scan documents
• Follow up on pickup, self-delivery, linehaul/Dryage (during non office hours + unavailability of CM + Transport coordinator)
• Ensure correctness of data and Issue AWB
• Issue customer invoice
• Perform uplift control
• Support discrepancy & damage handling
• Coordination with internal partner & external supplier
• Ensure PUP (or is Local Transport Coordinator in charge?), (REW - warehouse) & ATD setting
• Organize export customs clearance with broker / customs function
• Lebelling
• Cargo secruity status
• Entering / monitoring of Cargo iQ events/ specific customer events
• Monitor cost control (Comparison cost elements versus sales items)
• Issue internal vouchers (intra- and inter company invoicing)
• Monitor and manage carrier messaging / advanced manifest submissions
• Execute pre-advice submission
• Maintenance / Update of flight schedule
• Book with carrier
• Confirm the bookings against flight schedule.
• Branch to Gateway Operations - Create optimized ULD Plan
• Finalize Pouch/ Documents for carrier and destination
• Book Linehaul from origin branch to hub/gateway warehouse / airport Terminal / carrier
• Finalize MAWB
• Hub Export Process - Perform goods receipt and check condition of goods Transport related storage agent job
• Ensure correctness of data and Issue AWB
• Ad-hoc allotment booking with carrier based on existing allotment
• Responsible for all the connecting flights and cargo uplift until it reaches the destination
• Communicate to branches any changes to flights
• Maintenance of allotment details in TANGO and or RCM
• Monitor and manage carrier messaging / advanced manifest submissions
• Confirm departure and ATD
• Provide net achieved rate
• Able to cater to special handling requirements.
• Scan documents
• Set ATD/ATA Event
• Check DEP/ARR/NFD Event (on carrier Website)
• Daily check of ATD vs DEP and ETA vs ARR deviation
• Check e-Archive for missing documents and upload missing documents.