Operations Management Intern - Digital Transform
Công ty TNHH TeenUp
Địa điểm làm việc: Hà Nội
Hết hạn: Còn 21 ngày
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: 1 - 5 triệu VNĐ
Loại hình: Thực tập
Chức vụ: Nhân viên
Mô tả công việc
Online Tutoring System Operations
Support the implementation and smooth operation of the online tutoring course system.
Ensure that all processes run efficiently, identifying and resolving operational issues.
Customer Service & Feedback Management
Assist in receiving and handling feedback from students, parents, and tutors.
Work closely with relevant teams to address concerns and improve user experience.
Quality Assurance & Tutor Management
Support tutor recruitment, onboarding, and training processes.
Monitor student progress and tutor performance to ensure service quality.
Internal Operations & Process Optimization
Coordinate with back-office teams to maintain smooth workflows.
Assist in developing and refining departmental processes to improve operational effectiveness.
Cross-Departmental Collaboration
Work closely with Sales, Marketing, and Product teams to ensure seamless coordination and alignment of goals.
Data Collection & Reporting
Support the collection, analysis, and synthesis of operational data.
Assist in preparing periodic reports for the Board of Directors
Support the implementation and smooth operation of the online tutoring course system.
Ensure that all processes run efficiently, identifying and resolving operational issues.
Customer Service & Feedback Management
Assist in receiving and handling feedback from students, parents, and tutors.
Work closely with relevant teams to address concerns and improve user experience.
Quality Assurance & Tutor Management
Support tutor recruitment, onboarding, and training processes.
Monitor student progress and tutor performance to ensure service quality.
Internal Operations & Process Optimization
Coordinate with back-office teams to maintain smooth workflows.
Assist in developing and refining departmental processes to improve operational effectiveness.
Cross-Departmental Collaboration
Work closely with Sales, Marketing, and Product teams to ensure seamless coordination and alignment of goals.
Data Collection & Reporting
Support the collection, analysis, and synthesis of operational data.
Assist in preparing periodic reports for the Board of Directors
Yêu cầu
Third-year, final-year students or fresh graduates majoring in Business Administration, Economics, Information Technology, Education, or related fields.
Understanding or willingness to learn about project management, business operations, and related tools (Google Sheets, Notion, Jira, etc.).
Strong English proficiency with relevant certifications such as IELTS, TOEIC, etc.
Prior experience in extracurricular activities, organizations, or clubs is a plus.
Excellent organizational skills, attention to detail, and a high sense of responsibility.
Customer service mindset with problem-solving skills that are flexible and effective.
Proactive, eager to learn, responsible, and capable of working independently and collaboratively.
Passionate about education and technology, with a desire to create valuable products for the community.
Understanding or willingness to learn about project management, business operations, and related tools (Google Sheets, Notion, Jira, etc.).
Strong English proficiency with relevant certifications such as IELTS, TOEIC, etc.
Prior experience in extracurricular activities, organizations, or clubs is a plus.
Excellent organizational skills, attention to detail, and a high sense of responsibility.
Customer service mindset with problem-solving skills that are flexible and effective.
Proactive, eager to learn, responsible, and capable of working independently and collaboratively.
Passionate about education and technology, with a desire to create valuable products for the community.
Quyền lợi
Salary: 2,000,000 VND - 5,000,000 VND + performance bonuses.
Direct training and mentorship from experienced industry professionals.
Work in a dynamic and innovative EdTech startup environment.
Hands-on experience in real projects, enhancing operational and project management skills.
Internship certification and potential conversion to full-time employment.
Employee well-being prioritized: various internal bonding activities such as weekly Happy Hour, quarterly Team Building, Year-End Party, ever-changing Pantry/Cafeteria menu, and (especially) free on-site Gym.
BREAKTHROUGH DEVELOPMENT OPPORTUNITIES
Strong learning culture through the Onboarding New Builders program, Monthly Learning, Sharing, Training, Mentoring, and Builder Forum series.
Access to Learning Hub via Base Square technology platform for self-paced learning.
Work alongside top young talents-at least one in every five Builders at TeenUp has held prestigious positions such as Valedictorian, Salutatorian, President, Vice President, or Head of Department during their university years.
Join a young, ambitious, and compassionate startup team dedicated to creating real value for children, families, schools, and society.
SAFE, HEALTHY, DRAMA-FREE WORK ENVIRONMENT
All new employees receive training on CSE (Comprehensive Sexuality Education), gender equality, gender bias, sexual orientation, and workplace culture (communication, teamwork, feedback, etc.) upon onboarding.
Diversity and inclusion are highly respected-LGBTQ+ friendly with 100% Gender-Neutral restrooms.
Direct training and mentorship from experienced industry professionals.
Work in a dynamic and innovative EdTech startup environment.
Hands-on experience in real projects, enhancing operational and project management skills.
Internship certification and potential conversion to full-time employment.
Employee well-being prioritized: various internal bonding activities such as weekly Happy Hour, quarterly Team Building, Year-End Party, ever-changing Pantry/Cafeteria menu, and (especially) free on-site Gym.
BREAKTHROUGH DEVELOPMENT OPPORTUNITIES
Strong learning culture through the Onboarding New Builders program, Monthly Learning, Sharing, Training, Mentoring, and Builder Forum series.
Access to Learning Hub via Base Square technology platform for self-paced learning.
Work alongside top young talents-at least one in every five Builders at TeenUp has held prestigious positions such as Valedictorian, Salutatorian, President, Vice President, or Head of Department during their university years.
Join a young, ambitious, and compassionate startup team dedicated to creating real value for children, families, schools, and society.
SAFE, HEALTHY, DRAMA-FREE WORK ENVIRONMENT
All new employees receive training on CSE (Comprehensive Sexuality Education), gender equality, gender bias, sexual orientation, and workplace culture (communication, teamwork, feedback, etc.) upon onboarding.
Diversity and inclusion are highly respected-LGBTQ+ friendly with 100% Gender-Neutral restrooms.
Thông tin khác
Địa điểm làm việc
- Số 29, ngõ 121 Thái Hà, phường Trung Liệt,Hà Nội
Việc làm Hà Nội
- Số 29, ngõ 121 Thái Hà, phường Trung Liệt,Hà Nội
Việc làm Hà Nội
Thông tin chung
- Thu nhập: 1 - 5 triệu VNĐ
Nơi làm việc
- - Số 29, ngõ 121 Thái Hà, phường Trung Liệt,Hà Nội
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 11/04/2025
Giới thiệu công ty
Xem trang công ty
TeenUp là công ty EdTech hàng đầu về giáo dục toàn diện và kỹ năng sống cho trẻ, hoạt động vì sứ mệnh đồng hành cùng các nhà giáo dục và phụ huynh cấp tiến, chung tầm nhìn giáo dục con em mình về khai phóng hạnh phúc cá nhân và lớn lên an toàn.
Khác với những khóa học kỹ năng nói chung, TeenCare - một trong những sản phẩm nổi bật của TeenUp cung cấp các giải pháp giáo dục phát triển con người qua triết lí giáo dục phẩm chất, đi lên từ nền tảng về quyền, giá trị cốt lõi và sự tham gia của môi...
Khác với những khóa học kỹ năng nói chung, TeenCare - một trong những sản phẩm nổi bật của TeenUp cung cấp các giải pháp giáo dục phát triển con người qua triết lí giáo dục phẩm chất, đi lên từ nền tảng về quyền, giá trị cốt lõi và sự tham gia của môi...
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