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Mô tả công việc
Collaborate with stakeholders to analyze existing processes and identify opportunities to streamline workflows, improve efficiency, and drive continuous improvement in day-to-day operations.
- Manage and coordinate user assignments for system implementation projects. Act as a liaison between the HO/RHO and branch teams, ensuring that all user requests, feedback, and concerns are communicated and addressed effectively.
- Participate in troubleshooting operational issues, recommend solutions, and drive implementation of action plans.
- Coordinate implementation of new operational regulations, ensuring processes are in line with regulatory requirements.
- Review operational risk incidents, identify root causes, and assess the quality, adequacy, and effectiveness of preventative measures.
- Analyze and monitor operational statistics to identify trends, risks, and recommend improvements.
- Responsible for Business Continuity Plan (BCP) and implementation of BCP related activities.
- Handle requests from RHO and HO by coordinating with relevant departments.
- Other job responsibilities assigned by Management/Department Head from time to time.
Yêu cầu
1. Graduated from Univeristy with major banking, finance, economics.
2. English: Upper - Intermediate level
3. Having at least 5 years of experience in operational process management, project coordination within banking/ finance industry.
4. Hands-on experience in process optimization and system implementation from an operational perspective
5. Excellent documentation, communication and presentation skills, with a high attention to detail
6. Strong critical thinking, problem solving and analytical abilities
7. A sense of responsibility and teamwork attitude.
8. Ability to multi-task and work under pressure
Quyền lợi
- Social insurance
- Healthy insurance
- 16 annual days leave per year
- Bonus: 2 times (Jan, Jul)
- Review salary: 1 time/ year (Jul)
- Year End Party
- Performance bonus
- Company trip
Thông tin khác
Địa điểm làm việc
- Sun Wah Tower, 115 Nguyen Hue Boulevard, District 1, Ho Chi Minh City, Socialist Republic of Vietnam
Việc làm Hồ Chí Minh
Việc làm Quận 1
Thông tin chung
- Ngày hết hạn: 12/05/2025
- Thu nhập: Thỏa thuận
Nơi làm việc
- - Sun Wah Tower, 115 Nguyen Hue Boulevard, District 1, Ho Chi Minh City, Socialist Republic of Vietnam
