Partnership Specialist

About the Role
Twelve months in, you will have renegotiated commercial terms with our top delivery aggregators, built a repeatable promo calendar with at least two banking or e-wallet partners, and put in place the reporting AFG's leadership needs to see which partnerships are actually paying for themselves.
What You'll Do
DELIVERY PLATFORM PARTNERSHIPS (SHOPEEFOOD, GRABFOOD, XANH SM & SIMILAR)
• Own the day-to-day relationship with each delivery aggregator - the main point of contact for their account managers and the escalation point when something breaks.
• Manage store listings, menu accuracy, and delivery-zone or fulfillment issues across all AFG outlets on each platform.
• Negotiate commission rates, in-app placement, and co-funded discount or voucher campaigns; track ROI by platform and by campaign.
• Plan and run a seasonal promotion calendar (flash sales, freeship, bundle deals) sized to what restaurant capacity and margins can actually support.
• Monitor order volume, ratings, ad spend efficiency, and other platform KPIs; flag underperformance and recommend fixes before it becomes a leadership problem.
BANKING & E-WALLET PARTNERSHIPS (TECHCOMBANK, MOMO, VNPAY & SIMILAR)
• Source and manage co-sponsorship deals with banks and e-wallets that generate discount codes, cashback, or bundled offers tied to AFG restaurants.
• Negotiate funding splits, promo mechanics, and exclusivity terms directly with partner marketing or BD teams.
• Coordinate promo code setup, tracking, and redemption reporting with AFG's marketing and finance teams so every campaign can be measured.
• Build and work an outbound pipeline of new banks, wallets, and fintechs - AFG should not be waiting for partners to come to us.
• Report traffic and revenue uplift from each co-sponsored campaign and use it to negotiate better terms on the next one.
ACROSS BOTH
• Maintain a single partnership tracker covering commercial terms, contract dates, and campaign calendars for every delivery and payment partner.
• Coordinate with restaurant operations and finance so promotions match what kitchens can fulfill and what margins can absorb.
• Deliver a monthly partner performance scorecard to leadership - what each partnership cost, what it returned, and what to do next.