Product Delivery Manager SaaS, fluent English

✨ ABOUT US:

Established in 1998, JOBLOGIC is a UK-based SaaS company transforming field service businesses through smart, cloud-based software. Our product delivers world-class software, empowering thousands of customers to streamline operations, increase efficiency, elevate service delivery, and achieve rapid growth for field service businesses.

With global operations across the UK, Pakistan, and Vietnam around 450+ people, we have been in the industry for over 20 years. Now we're becoming a rocket ship and would like you to join that journey!

✨ ABOUT THE ROLE:

We're growing fast - and with this growth comes complexity. That's why we're looking for a Product Delivery Manager who's passionate about building systems that scale, who can bring structure to agility, and who's excited by the kind of technological innovation and operational excellence that powers the AI-driven world.

As our Product Delivery Manager based in Ho Chi Minh City, you'll lead the charge in ensuring our product features are delivered to market smoothly, efficiently, and with impact.

You'll be the go-to person for orchestrating release plans, aligning global teams, and ensuring that the incredible ideas we bring to life in Product become polished, customer-ready experiences. While not a hands-on coding role, you'll need a strong grasp of software development cycles, stakeholder dynamics, and the ability to navigate fast-paced, high-growth SaaS environments.

✨ TOP 03 REASONS TO TAKE THIS ROLE:

1️⃣ Join a fast-growing international SaaS company with real impact

2️⃣ Clear career progression and leadership opportunities

3️⃣ Frequent collaboration with UK stakeholders and product leaders

✨ WHAT YOUR MAIN FOCUS WILL BE:

• Lead the end-to-end delivery lifecycle of product features, releases, and roadmaps
• Align Product, Engineering, and QA teams to ensure on-time, high-quality delivery
• Build and drive delivery plans, track progress, and resolve blockers swiftly
• Own cross-team coordination, ensuring clarity, accountability, and seamless collaboration
• Keep global stakeholders (especially in the UK) informed and engaged through clear, timely updates
• Ensure full release readiness including documentation, handovers, and retrospectives
• Drive continuous improvement of internal delivery processes, tools, and visibility metrics
• Help close the feedback loop between Product, Development, Support, and Commercial teams

✨ WHAT YOU BRING:

• 8+ years' experience in product delivery, product operations, or SaaS project management
• Proven ability to manage software delivery across distributed/global teams
• Deep understanding of SaaS product cycles, Agile methodology, and roadmap management
• Excellent communication and stakeholder engagement skills (especially with UK-based teams)
• Strong command of delivery tools (e.g., Jira, ClickUp, Confluence)
• Organized, analytical, proactive - able to zoom in on detail and zoom out to strategy
• Fluent in English (written and verbal)

Nice-to-have:

• Experience in delivering B2B SaaS or field service platforms
• Exposure to AI-powered or data-rich product environments
• Involvement in UAT, go-to-market strategy, or client onboarding
• Worked with UK-based customers, teams, or leadership

• The office is right in the center, so it's easy to commute
• Salary that you'll love it - commensurate with your experience
• Software product company with European culture
• English-speaking environment and opportunities for growth and self-development
• Enjoy in a nice office with fun, friendly, talented colleagues around
• Working devices are fully provided
• 100% gross salary in probation
• Full payment for Social Insurance package based on your official salary
• Private health care and annual medical checkup for all staffs
• Annual leave entitlement: 15 days (pro-rata) + loyalty (max 6 days) + 03 sick leaves + public holidays
• Annual Performance and Salary reviews
• 13th-month Salary, Loyalty bonus (from 2-year tenure)
• Company events: Company Trip, Year-end Party, Quarterly team building
• Weekly sport activity (Football, Pickleball) and yearly competition
• Daily snacks and drinks provided, Happy Hour every Thursday
• Voucher allowances for your birthday, newborn baby, marriage and compassionate
• Gift for holiday: Tet festival, International Women's day, Joblogic's Men day
• Trade Union benefits after Probation (allowances on VN Holidays, Mid-Autumn cake,...)
• Other perks: Joblogic Academy, Certificate sponsorship, Internal training/workshop

If you are ready to embark on a career change with a fast-moving, product-focused environment to enrich your experience, JOBLOGIC is the place to be!