Product Executive

1. Product Development
● Ensure all supplier and product information of destination is collected on time and its information is accurate and stored correctly, resulting in a current, comprehensive, well managed database
● Continuous review of EXO Travel's products and make timely recommendations for any necessary changes or suggested improvements
● Maintain close relationships with all existing EXO suppliers in destination and establish contact and build relationships with potential new suppliers in the destination
● Create and update tools for Sales, Product, and Marketing including:
o PDF factsheets and presentation files of preferred hotels, restaurants and boats
o Powerpoint presentations for staff, guide or agent training
● Produce EXO's annual tours and transfers tariff for the destination.
● Create suitable and relevant new travel programs, touring itineraries and package tours for EXO Travel's sales initiatives and brochures as directed by Product Manager
● Travel within destination to inspect and monitor existing products and to research and develop new products.
2. Product with Sustainability
● Raise awareness and communicate on sustainability issues relating to our destinations to our current and potential suppliers (waste management, water treatment, energy reduction policy etc.) through EXO responsible travel policy
● Ensure selection of suppliers based on EXO ethical code and EXO sustainability addendum clauses
● Identify responsible suppliers based on EXO strategy for responsible suppliers and accommodations and best practices to share with others
● Ensure that suppliers respect EXO sustainability addendum and agreements (especially for transports, activities and accommodation)
● Provide advice to suppliers to assist them in becoming an EXO Responsible Operator.
3. Communication: Events, guide, marketing and sales
4. Customer Service and Database Management