Product Owner

Our vision is to build a Personal Banker for every Vietnamese citizen - an intelligent, empathetic, and always-available financial companion that helps ordinary people borrow, repay, and manage money affordably and with dignity. The Personal Finance Platform you will lead is the first step toward that vision.

EVO is our flagship consumer-finance platform - a credit card and cash-loan experience built with leading banks and finance partners to bring fast, fair, and fully digital credit to millions of Vietnamese. We pair AI underwriting, voice agents, and a mobile-first product with deep partner integrations to reach customers other lenders can't. Trusting Social is an AI-first company, and EVO is where that shows up in the hands of real users.

How You'll Make an Impact

We are looking for a Product Owner to drive the card and lending platform behind EVO - a builder who fuses product-management rigor with AI-first execution. You'll own delivery across our card and lending products - partner-integrated bank and finance products that issue cards, power installment and BNPL experiences, and serve loans to customers at scale. These are compliance-heavy products with firm go-live dates, so backlog discipline, acceptance ownership, and partner coordination are the heart of the job. If you like turning complex partner requirements into shipped product on a deadline, this role is for you.

What You'll Do

Discovery & Translation

• Translate partner and business requirements into clear PRDs, user stories, and acceptance criteria.
• Map end-to-end flows across onboarding, card issuance, installment conversion, and loan servicing - and the edge cases that come with regulated lending.

Design & Execution

• Own the backlog and acceptance decisions for your platform initiatives; keep multi-track delivery on schedule to firm go-live dates.
• Use AI across the workflow - workflow mapping, PRD drafting, test-case generation, meeting synthesis, risk tracking - as your default way of working.
• Drive partner-integrated launches across card and lending products, from spec to production.

Governance & Compliance

• Work within banking and consumer-credit guardrails; make the compliance trade-off calls and document them.
• Keep delivery auditable and partner-ready, coordinating closely with Risk and Legal.

Stakeholders & Delivery

• Coordinate Engineering, Technical Program Management, partners, Risk, and Legal to ship on time.
• Surface delivery risks early, remove blockers, and own the follow-through to go-live.

Must have

• 3+ years as a Product Owner / Business Analyst, or in product execution, with a record of shipping.
• Experience in fintech, platform, or partner-integration product work.
• Strong PRD and backlog discipline - you write clear specs and acceptance criteria.
• Proven stakeholder coordination and delivery tracking across cross-functional teams.
• AI-first by default: you use AI tools daily and build your own prompts and multi-step workflows to automate parts of your role.

Preferred

• Start with AI: automation is your reflexive first step, not a bolt-on.
• Experience working in or adjacent to regulated industries (banking, lending, fintech).
• Comfort with card issuance, installment/BNPL, or lending products.
• Data self-service skills (SQL, dashboards) a plus.
• Scrappy builder: bonus if you can prototype with Claude Code, Codex or any other vibe coding tools.
• Thrives in ambiguity and brings order without needing heavy process to get going.
• Fluent Vietnamese; working English.

• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets.