Program Manager (Based in Hoi An)

STREETS INTERNATIONAL (STREETS) is an ambitious, awarded hospitality and tourism social enterprise that empowers out-of-school, vulnerable, and underprivileged youth in Vietnam since 2009.
We are seeking an experienced, well-organized full-time Program Manager for the STREETS' HoiAn-based management team, reporting to the Executive Director. This position requires a mature, problem-solving, and detail-oriented professional.
Job Responsibilities:
• Manage and develop a team of direct reports, including instructors, program, and residential staff.
• Actively participate and contribute to STREETS management meetings, special initiatives, and discussions.
• Oversee all Trainee Instruction to ensure the curricula instructional standards and timelines.
• Supervise program staff to prepare and manage the weekly Trainee schedule of all activities, including classroom instruction, laboratory training, and apprenticing, consistent with the Master Calendar.
• Collaborate with Enterprise management, including a weekly Duty Manager shift and STREETS's hotel-based externship program.
• Lead the bi-annual Trainee recruitment process to achieve the application, diversity, and geographic targets.
• Coordinate with NGOs, community-based social service organizations, shelters, orphanages, and government agencies on referrals and recommendations for Trainee applicants, ensuring timely communication and effective recruitment.
• Accountable for Training Center and Trainee accommodation facilities to ensure they are well-maintained, organized, and meet international sanitation standards.
• Manage and provide administrative, document, reports, and organizational projects as assigned.