Property Manager

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POSITION OVERVIEW
• Position: Property Manager / Project Manager
• Location: Villa Riviera, Ho Chi Minh City
• Job Objective: To comprehensively lead and oversee the daily operations of the Villa Riviera compound. The successful candidate will ensure top-tier standards of security, safety, fire prevention, and environmental sanitation, while elevating the premium living experience for the entire residential community.
KEY RESPONSIBILITIES
1. Operations & Team Leadership
• Directly lead, manage, and take ultimate responsibility for the performance and daily activities of all property management staff.
• Oversee recruitment, conduct periodic training, and perform performance evaluations for the management team to build a highly professional workforce.
2. Vendor Management & Quality Control
• Establish and optimize operational procedures and control standards (SOPs) to ensure the professional delivery of all services within the compound.
• Supervise and evaluate the performance of outsourced service vendors, including but not limited to: Security, Cleaning, Landscaping/Gardening, and external construction or repair contractors.
• Lead the annual public bidding process to select the most qualified and cost-effective service providers for the property.
3. Engineering & Asset Maintenance
• Formulate and execute periodic preventive maintenance plans for all technical infrastructure and equipment, including public lighting, domestic water supply, wastewater treatment, water pumps, fire-fighting systems, power generators, security systems, and all other technical assets.
• Ensure all technical facilities operate stably, safely, and efficiently.
4. Financial Management & Reporting
• Formulate annual operational budgets (OPEX) for the Management Committee's approval, ensuring highly efficient budget utilization.
• Prepare and submit comprehensive financial and operational reports (monthly, quarterly, and annually) to the Management Committee on time.
5. Community Relations & External Affairs
• Act as the authorized representative of the Management Committee and residents when working with local government authorities and relevant agencies.
• Serve as the main point of contact for residents and tenants, addressing feedback and ensuring all resident activities strictly adhere to the Rules and Regulations of the Villa Compound.
• Coordinate and organize periodic community events during holidays and festivals to foster a cohesive, harmonious, and multicultural residential community.