Quality Assurance Manager

ABOUT ESTRON
estron is a manufacturing company with a strong focus on quality, structured systems, and sustainable development. To strengthen our quality organization in Vietnam and ensure alignment with our global quality framework, we are seeking a Quality Manager for our Vietnam site.
General Information
• Department: Quality Assurance (QA)
• Reports to: General Manager
• Location: Vietnam
KEY RESPONSIBILITIES
Quality Management & Systems
• Develop, maintain, and continuously improve the ISO 9001 Quality Management System at estron Vietnam.
• Plan and conduct internal quality audits and coordinate external audits.
• Prepare and conduct the annual Management Review in compliance with ISO 9001.
• Ensure full product quality assurance from incoming to outgoing, including approval of outgoing shipments.
• Monitor and report product yield performance and quality targets.
• Handle quality complaints, claims, and IQAs, including root cause analysis and corrective actions.
Systems, Tools & Compliance
• Act as D4 Editor and support the estron Management System (D4) at the Vietnam site.
• Ensure D4 functions as a dynamic, up-to-date management system aligned with group standards.
• Support a close and effective quality cooperation between Denmark (DK) and Vietnam (VN).
• Manage and approve activities within DCS-VN.
• Responsible for the calibration process of measuring and testing equipment, including:
• Managing calibration partners
• Approving calibration certificates
• Analyzing measurement results and evaluating measurement methods
• Provide technical approval for investments and purchases of new measuring and testing equipment in cooperation with Operations and Quality Manager in Denmark.
Leadership, Training & Communication
• Participate in the Vietnam Management Team.
• Prepare the annual internal audit plan and act as Lead Auditor.
• Train and develop Internal Auditors and support quality awareness across the organization.
• Initiate and conduct quality awareness events, workshops, and training sessions (DCS & D4).
• Participate in customer and supplier meetings related to quality topics.
• Maintain the annual wheel for estron Vietnam.