QUALITY ENGINEER (PROCESS)

Mô tả Công việc
Position Summary
Responsible for leading quality improvement initiatives, solving complex quality issues, coordinating customer quality requirements, and ensuring product quality compliance throughout manufacturing processes.
Key Responsibilities
Quality Management
Monitor and maintain product quality standards.
Analyze quality data and identify improvement opportunities.
Lead investigation and corrective actions for quality issues.
Support implementation of quality systems and procedures.
Customer Quality
Handle customer complaints and coordinate corrective actions.
Prepare 8D reports and quality improvement reports.
Participate in customer audits and quality reviews.
Ensure customer requirements are effectively implemented.
Process Improvement
Lead root cause analysis using tools such as:
8D
5 Why
Fishbone Diagram
PFMEA
Drive continuous improvement projects to reduce defects and scrap.
Monitor process capability and quality performance indicators.
Documentation & Compliance
Maintain quality records and reports.
Ensure compliance with ISO 9001, customer standards, and company requirements.
Support internal and external audits.
Team Leadership
Provide technical guidance to Quality Engineers and Inspectors.
Conduct training related to quality tools and standards.
Support Quality Supervisor and Quality Manager in departmental activities.