RECEPTION OFFICER - GO VAP CENTER

Mô tả Công việc
1.Reception and Appointment Coordination, Center Hotline Management:
Provide a warm welcome and exceptional customer service to all visitors, guiding them to the appropriate personnel.
Collect and organize student information, and coordinate appointments with the sales team.
Enter gathered information into the CRM system and create system accounts for new students as necessary.
Assist customers in completing the Online Placement Test.
Address incoming calls and take the required actions.
Oversee guest registration for online sales and marketing events.
2.General Administrative Duties:
Ensure the center operates according to its scheduled hours, including opening and closing daily.
Handle the receipt, distribution, and management of materials.
Manage the ordering, receiving, and overseeing of general purchases for the center.
Provide support to center staff with tasks such as printing Learning Certificates, event posters, and other materials.
Oversee the management of general assets at the center, including computers and sound systems, and serve as the liaison for maintenance with Head Office.
Relay facility management requests from the center to the Facility Management team at Headquarters and offer necessary support.
Provide a warm welcome and exceptional customer service to all visitors, guiding them to the appropriate personnel.
Collect and organize student information, and coordinate appointments with the sales team.
Enter gathered information into the CRM system and create system accounts for new students as necessary.
Assist customers in completing the Online Placement Test.
Address incoming calls and take the required actions.
Oversee guest registration for online sales and marketing events.
Ensure the center operates according to its scheduled hours, including opening and closing daily.
Handle the receipt, distribution, and management of materials.
Manage the ordering, receiving, and overseeing of general purchases for the center.
Provide support to center staff with tasks such as printing Learning Certificates, event posters, and other materials.
Oversee the management of general assets at the center, including computers and sound systems, and serve as the liaison for maintenance with Head Office.
Relay facility management requests from the center to the Facility Management team at Headquarters and offer necessary support.