[Remote] Công ty SEO Navigator Tuyển Dụng Account Manager Full-time 2024

1. Job Type:
Full-time and Fully remote/Hybrid
Working hours: 8 AM to 6 PM with respected weekends off
Location: Work from anywhere OR Work hybrid in HCMC, Vietnam
Reporting Line: The CEO
Contacting points might include but not be limited to the client, the CEO, and the Project Manager.
2. Onboarding Date: As soon as possible
3. Responsibilities:
Key responsibilities include client relationship management & digital marketing strategy management.
Client Relationship Management: Build and maintain strong, long-term relationships with clients, serving as their trusted advisor.
Strategy Development: Plan and implement effective digital marketing strategies tailored to each client's needs, focusing on SEO, SEM, social media, content marketing, and more.
Project Management: Work closely with the Project Manager, support in overseeing the execution of digital marketing campaigns, ensuring they meet client goals and deliver measurable results.
Performance Analysis: Monitor and analyze campaign performance using analytics tools, providing clients with insights and recommendations for improvement.
Team Collaboration: Work closely with internal teams to ensure seamless execution of client projects.
Reporting: Prepare and present detailed reports on campaign performance, including key performance indicators (KPIs) and ROI analysis.
Upselling Opportunities: Identify opportunities for account growth by proposing additional services that align with client needs.
4. Key Performance Indicators (KPIs):
Customer Satisfaction Score (CSAT)
Customer engagement and retention metrics.
Campaign Performance Metrics: click-through rates (CTR), conversion rates, and return on investment (ROI) for digital marketing campaigns managed for clients.
CRM data accuracy and integrity.
5. Requirements:
Bachelor's degree in Marketing, Business, or related field.
Minimum of 3 years in account management or a similar role within a digital marketing agency.
Excellent communication skills with the ability to build strong relationships with clients, internal teams, and external partners.
Proficiency in using GoHighLevel, Urable, and other relevant marketing tools.
Must have the ability to team work and a proactive approach to problem-solving.
Strong understanding of digital marketing channels including SEO, social media, email marketing, and content strategy.
Strong analytical skills with a data-driven mindset to optimize campaigns based on performance metrics.
Ability to manage multiple projects simultaneously while meeting deadlines.
Nice to have:
Experience with integration tools such as Zapier or [protected info]
Knowledge of HTML/CSS for email and landing page customization.
Familiarity with other digital marketing tools and platforms (e.g., Google Analytics, Mailchimp, HubSpot).
6. Benefits:
💸 Competitive Compensation: Your worth is recognized and rewarded - we negotiate a salary tailored to your exceptional background and expertise.
🌐Fully Remote Freedom: Break free from the traditional office grind! Embrace the remote lifestyle and savor the sweet taste of work-life balance.
🚀 Training Program: We provide extensive internal training for our newcomers, ensuring you're equipped with the skills to conquer new challenges.
🌟 Unleash Your Potential: Open doors to personal development! We offer limitless opportunities for you to grow, both professionally and personally.
🏆 Performance Recognition: Consistently excel? Get ready for the spotlight! We have recognition and promotion opportunities for those who consistently deliver outstanding performance.
🎉 Celebrate Time Off: Public holidays aren't just days off; they're moments to create memories with your loved ones. Recharge and reconnect during your country's public holidays.
🏝️ Annual Leave: Enjoy a generous 12 days of annual leave per year, pro-rata rated for your monthly working period. It's your time to unwind and rejuvenate.
🌍 Global Networking: Join forces with our talents worldwide! Be part of a global team and expand your network by collaborating with experts from diverse backgrounds.
🌈 Dynamic Team Spirit: Brace yourself for a fast-paced working culture! Our high-performing team thrives on dynamism and supports each other every step of the way.
🎁 And So Much More! The excitement doesn't stop here. Immerse yourself in a plethora of perks and surprises that make your journey with us truly unforgettable. Your career adventure begins now!
7. Application Process:
Screening CV
HR Interview
Interview with the Line Manager
Offer discussion
How to Apply:
If you are an Account Manager with a passion for delivering exceptional results and leading high-performing teams, join us now! Kindly fill out our [APPLICATION FORM] and discuss the opportunity!