Reservation Supervisor| giám sát đặt phòngSheraton Hai Phong
Nơi làm việc: Hải Phòng
Ngành nghề: Quản trị kinh doanh, Khách sạn - Nhà hàng, Bán hàng, Giao Dịch Khách Hàng, Kinh doanh, Lễ Tân
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 23/05/2024
Hạn nộp: 30/06/2024
Mô tả công việc
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system.
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system.
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.
Yêu cầu công việc
Can communicate fluently by English.
Education and Experience:
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Education and Experience:
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Quyền lợi được hưởng
2 month probationary period, receive full salary & service fee bonus & participate in social insurance
05 working days according to regulations | 02 days off per week.
PVI comprehensive health insurance.
Uniforms and shift meals are provided by the Hotel| Free parking for motorbikes and cars.
Rates for group employees are applied when using services at the hotel.
Creative and friendly working environment.
Domestic and international training courses.
Vacation/annual leave | Periodic health examination.
Career development opportunities at Sheraton hotel chain and Marriott International.
05 working days according to regulations | 02 days off per week.
PVI comprehensive health insurance.
Uniforms and shift meals are provided by the Hotel| Free parking for motorbikes and cars.
Rates for group employees are applied when using services at the hotel.
Creative and friendly working environment.
Domestic and international training courses.
Vacation/annual leave | Periodic health examination.
Career development opportunities at Sheraton hotel chain and Marriott International.
Nộp hồ sơ liên hệ
Phòng Nhân sự
Sheraton Hai Phong
Giới thiệu công ty
Sheraton Hai Phong việc làm
Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong, Vietnam
Việc làm tương tự
Trưởng Phòng Kinh Doanh
Công ty TNHH Dược Phẩm Danh Khang
15 - 30 triệu
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21/07/2024
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Tuyển dụng nhân viên Quản lý kho tại Hải Phòng
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18/07/2024
Vị trí Reservation Supervisor| giám sát đặt phòng do công ty Sheraton Hai Phong tuyển dụng tại Hải Phòng, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Reservation Supervisor| Giám sát đặt phòng hoặc công ty Sheraton Hai Phong ở các link phía trên
Giới thiệu công ty
Sheraton Hai Phong việc làm
Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong, Vietnam