Restaurant Manager - Japanese Restaurant

Job Title: Restaurant Manager - Japanese Restaurant
Reporting to: Food and Beverage Manager/ Director Food and Beverage
Overview:
• Manage all aspects of one or more full-service food and beverage of Japanese Restaurant on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Responsibilities:
• Effectively manage the restaurant by ensuring the following:
+ Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
+ Adhere to opening and closing procedures
+ Adhere to bill paying procedures
+ Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.
+ Personally meet and farewell a minimum of 80% of your customers (also get customer contacts)
+ Encourage and motivate staff to provide optimum service during all shifts
• Share recommendations and guest comments to Chef and Food and Beverage Manager/ Director to reflect current guest profiles
• Develop and implement Promotions Calendar for F&B products in restaurant
• Manage special event concepts
• Anticipate market changes and review operations when necessary
• Conduct competitor analysis (regularly or as requested)
• Create positive publicity opportunities
• Manage customer database and utilize effectively (collect email database)
• Up-sell Hotel facilities
• Actively pursue cost saving measures
• Recycle wherever possible
• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
• Manage wage and beverage cost
• Forecasting
• Stock control
• Analyze food and beverage statistics through point of sale system
• Works with Food and Beverage Manager/ Director on manpower planning and management needs
• Works with Food and Beverage Manager/ Director in the preparation and management of the Department's budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the Management from time to time.
• Update daily log file