Sales Capability Manager

JOB PURPOSES:
- The Sales Capability Manager work with Regional Sales Managers and Lotus Team to align and build the plan for team improvements including sales execution and sales professional skills that are requested by region demands and company's current and future needs.
JOB DESCRIPTIONS:
Sales capabilities development
- Develop and cascade effective sales process and sales tools (Best Practices Tools & Programs) including basic and advanced selling skills and sales management skills.
- Ensure sales team to apply sales process, sales guidelines, sales techniques and sales tools in sales execution and sales management. Frequent go to field for coaching and monitoring sales execution to sustain the sales policies.
- Conduct TNA in sales department, especially sales field force; analyze individual development demand and business requirements to build the training and coaching roadmap.
- Diversify training materials and methodology (on-line, off-line, off-site, video, class-based... trainings) to develop sales capabilities in line with the company growing business.
- Directly participate in on-boarding and induction programs to sales force.
Evaluate, monitor and upgrade training schedules and contents to optimize training and coaching effectiveness.
Training & Coaching
- Organize training classes of BPTs and sales skills, sales management skills and other functional skills to Sales Team, including Lotus Team.
- Evaluate the training and coaching effectiveness and follow up post-training activities to measure the return on investments.
- Keep up-to-date on developments and inovations in training and coaching so that the company's training activities remain current and relevant.
- Conduct field coaching to SR, SS, ASM, BA Sup, BAM: selling skills, FIT implementation, coaching skills and problem solving skills.
Other responsibilities
- Build short-term and long-term plans to support sales projects and/ or sales programs, including sales training curriculum.
- Organize sales motivational events: R&R, Annual Sales Conference and workshop