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Mô tả công việc
GENERAL INFORMATION
Job Title: Sales Manager
Department: Sales and Marketing Victoria Mekong Cruises
Employment type: Full time
Reports to: Operations Director / General Director
Liaising with: BDM/Marketing/Reservations
For more information about Victoria Mekong, please visit our website: [protected info]
MAJOR TASKS
• Receive and manage all requests needing negotiation: prices, terms & conditions, series and groups, special requests, etc.
• Negotiate with Clients and give instructions to Reservation team to follow up. Work closely with the Reservation team to ensure all leads are followed trough and converted within set timeframe.
• Understand the target markets including industry, company, project, company contacts and which market strategies can be used to attract clients
• Monitor closely our competition in the industry and keep actively informed of their products, markets and sales strategies
• Follow the latest industry developments and propose strategies adjusting to the developments. Develop pricing strategies based on the understanding of the market demand and the seasonality
• Liaise with all BDMs, both in Vietnam and overseas, to align the strategy for all 3rd party distribution
• Ensure all related systems are configured correctly, validated and working to full capacity (Agent Login, OTA, Allotments)
• Prepare and update sales contracts and rates cards following company rules and guidelines and according to the instructions of the BDMs
• Maintain relationships with current clients and identify new prospects within the area he/she has been assigned.
• Manage all requests for barters, inspection trips and complimentary services in liaison with the Operations Director / General Director.
• Provide periodical reports on inventory/room production to Operations Director/ General Director (weekly, monthly, yearly, ad hoc) and participate in weekly Sales meetings with domestic and overseas BDM.
• Collaborate with Online and Offline Sales & Marketing teams to ensure that requirements are met and sales objectives achieved
• Communicate new product developments to prospective clients
• Liaise with Marketing team for the development of marketing tools
• Prepare reports and manage records of sales, revenue, and other important data. Provide management with feedback
• Attend networking events and follow up all contacts and leads immediately after event
• Achieve or exceed objectives in terms of timeframes and budgets
• Develop ways to improve the customer experience and build brand loyalty
• Contribute to projects within the Sales & Marketing team when required.
• Any other duties as assigned by the Company.
WORKING CONDITIONS
• Standard working hours: 8:30am-5:30pm, 40 hours per week
• Travelling within the country/region/oversea
WHAT WE OFFER
• A competitive salary package with performance pay and annual bonus
• Educational trips and annual company trip
• 16 days annual leave, 10 days sick leave
• Training courses with great career development opportunities
• Social club with monthly in/out of office activities
• Annual staff party and companywide team building days
• Summer vacation within Vietnam and Asian countries
Yêu cầu
JOB REQUIREMENTS
• Strong negotiator
• Goal-oriented, organized team player
• Eager to expand company with new sales, clients and territories
• Able to analyze data and sales statistics and translate results into better solutions
• Excellent verbal and written communication skills
• Able to multi-task, prioritize, and manage time effectively
• Self-motivated and self-directed
• Experienced at compiling and following strict budgets
• Experienced at preparing and presenting quarterly goals and forecasts for future projects
• Comfortable in both a leadership and team-player role
• Creative problem solver who thrives when presented with a challenge
• University degree in hospitality, business or related field
• Three to five years of previous experience in sales and management
• Demonstrated and proven sales results
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Fluent communication in person, on the phone, and in email
Quyền lợi
A competitive salary package with annual bonus and paid holidays, paid vacation, paid leave
Social & health insurances & other welfare are in accordance legal requirements and company policy
Travel within regions/countries
Thông tin chung
- Ngày hết hạn: 28/04/2019
- Thu nhập: Thỏa thuận
