Sales Manager - Medical Equipment

▪ Drive and lead the execution of strategies by setting aggressive but realistic
performance objectives, driving focus to ensure achievement.
▪ Establish sales objectives by forecasting and developing annual sales budget; projecting expected sales volumes and gross profit for existing and new products.
▪ Analyze and evaluate key markets, vertical segments and sales performance to ensure deployment strategy maximizes revenue opportunities and implement necessary changes and solutions.
▪ Develop and direct new opportunities within existing and new accounts.
▪ Collaborate with Head of Revenue Funnel Management to align planning, forecasting and budgeting initiatives with business objectives.
▪ Set metrics and KPIs, including but not limited to growth, win/loss rates, and length of sales cycle, to assess sales performance, identify performance gaps and drivers, develop remediation and action plans.
▪ Manage funnel health and performance through funnel analyses and reporting dashboard to provide insights on opportunities and/or risks.
▪ Forecast and present expected sales volumes, revenue and gross profit of all products and services to management; identify operational gaps and business opportunities; and propose measures to improve the margins.
▪ Review and approve all pricing and discount in accordance with authorization limits to ensure compliance with corporate pricing and discount policies and safeguard the organization's profits.
▪ Establish and adjust selling prices by monitoring costs, competition, and
supply and demand
▪ Develop and implement cost control measures and initiatives to optimize working capital. Collaborate with various department heads including but not limited to Revenue Funnel Management, Medical Specialty Care and Operations to review and monitor costs of sales.
▪ Establish and monitor customer satisfaction standards and other performance metrics. Handle escalated customer complaints or queries.
▪ Collaborate with cross-functional team to investigate customers complaints and to identify root cause(s) and implement agreed improvement initiatives.
▪ Develop and implement customer service policies and procedures to ensure consistency in deliveries and alignment with the organization's brand positioning.
▪ Partner with cross-functional team to translate business needs and product requirements into new solutions for customers.
▪ Represent the organization in all industry events and conferences.
▪ Lead customer engagement at senior levels with the organization's key accounts to develop strategic and integrated partnerships including contract negotiation.
▪ Foster partnerships with key customers and expand the organization's KOL network.