Sales Manager (Quản Lý Bán Hàng - Chi Nhánh Khánh Hòa)

Purpose and Objective of this position:
• Lead and manage overall sales and store operations to achieve business objectives.
• Drive sales growth while delivering an exceptional customer experience.
• Develop, lead, and motivate a high-performing sales team.
• Coordinate merchandising, marketing, logistics, and other operational activities to support business performance.
Essential Job Duties and Responsibilities:
Sales & Store Operations
• Manage daily sales and store operations.
• Develop and implement sales strategies to achieve business targets.
• Monitor business performance and drive continuous improvement.
Team Management
• Lead, coach and develop the Sales team.
• Manage workforce planning and team performance.
• Foster a positive and customer-focused working environment.
Customer Experience
• Ensure exceptional customer service standards are consistently maintained.
• Handle customer feedback and resolve issues promptly and effectively.
Business and Operation Support
• Oversee merchandising, marketing, logistics and other operational functions.
• Manage departmental resources and support business initiatives.
• Collaborate with internal and external stakeholders to ensure smooth and efficient operations.
Reporting & Compliance
• Prepare business reports and provide insights to support management decision-making.
• Ensure compliance with company policies, operational procedures and applicable legal requirements.
Other Responsibilities
• Perform other duties and responsibilities as assigned by the Management.