Sales Support Executive

As a Sales Enablement Support at STYL Solutions, you will be the driving force behind our growth in emerging customer accounts. You will act as the bridge between lead generation and account management, ensuring that inquiries are handled with speed and that our products and services are delivered promptly. This role is ideal for a proactive individual who enjoys both the "art" of outreach and the "science" of sales operations. Opportunity to experience the whole spectrum of inside sales and progression to a field sales or account manager.
Responsibilities
Account Management & Support
• Serve as the primary point of contact for selected emerging accounts, maintaining high levels of customer satisfaction.
• Support Sales Managers in preparing accurate professional quotations and proposals, as well as regular customer service reports.
• Coordinate with the operations and logistics teams to manage deliveries and ensure timely fulfillment of orders.
• Support customer onboarding process including KYC/AML document collection, assistance to clients in understanding and completing onboarding forms for payment acquirers.
• Provide sales administrative support to the Sales team by processing sales orders and invoicing at the ERP system.
Business Development & Outreach
• Qualify and follow up on inbound inquiries from our web and marketing channels.
• Execute outbound lead generation activities, including cold calling and personalized eDM (Email Marketing) campaigns.
• Research and identify new opportunities within the Education (Smart Campus), Self-Service (Vending and Unattended Payment Systems, Self-Service Kiosks), and Environment Management (IoT Sensor System) sectors.
Marketing & Events Support
• Provide on-ground support at trade shows and industry events (product demonstrations and lead capturing).
• Assist in maintaining the sales CRM database to ensure all lead information is current and actionable.