Sales Support/Sales Administrator

Prepare and extract hotel production reports, including monthly sales and performance reports.
Update hotel promotions, room rates, and related information in the system accurately and on time.
Register and set up new partner hotels in the system, including hotel information, room types, rates, policies, and other relevant details.
Process customer and hotel partner orders and requests via email or phone.
Check and verify the accuracy of booking information, rates, orders, and invoices.
Contact customers and hotel partners to obtain missing information, clarify requests, and respond to inquiries.
Maintain and regularly update sales, customer, and hotel partner records.
Provide administrative and operational support to Sales Managers in their daily activities.
Work closely with the Operations team to investigate and resolve booking, rate, and system-related issues.
Collect and communicate customer feedback to relevant internal departments.
Monitor sales performance against assigned targets and report significant deviations or issues to the Sales Manager.
Keep up to date with new hotel products, promotions, system features, and company services.
Perform other sales support and administrative tasks as assigned by the manager.