Onboarding: Ensuring new employees receive training to prepare them for their role
Coaching: Providing skills-based coaching to employees to help them meet targets
Training: Developing and implementing training programs for
sales staff, including professional development programs
Conducting skills gap analyses to identify areas of improvement
Designing training curricula within time and budget constraints
Producing physical and digital educational material (e.g. videos and case studies)
Performance review: Coordinating sessions to review individual and team performance with TLS managers, discuss strengths and weaknesses, and monitor sales objectives and coach them specifically based on their actual sales outcome
Feedback: Collecting feedback from TLS managers and leaders about training courses to improve the content and way of training
Reporting: Reporting on the impact of training programs, such as sales fulfillment and efficiency of training programs.
Liaise with external trainers or industry professionals and organize seminars
Maintain updated records of training material, curricula and costs
