Sales Training Manager

Mô tả Công việc
1. National Sales Training Strategy & Capability Development
Develop and own the annual Sales Capability Development Strategy aligned with
business objectives.
Design and deliver onboarding, refresher, upskilling, and leadership development
programs.
Build standardized sales training frameworks across all centers.
Ensure all training content remains aligned with company SOPs, products, promotions,
and market requirements.
Lead monthly, quarterly, and annual training planning cycles.
2. Sales Performance Improvement & Intervention
Monitor individual and team sales performance trends across the organization.
Drive capability interventions to support Educational Consultants in achieving minimum
performance standards defined by the business.
Analyze performance gaps between top performers and low performers.
Identify capaprotectedinfo root causes impacting sales productivity.
Design and implement targeted performance improvement plans.
Monitor intervention effectiveness and provide improvement recommendations to
sales leadership
3. Early Identification of At-Risk Employees
Establish an Early Warning Framework to identify low-performing or low-potential
employees.
Partner with CHoS and Head of Sales to proactively manage performance risks.
Design coaching programs and corrective action plans.
Monitor 30/60/90-day improvement outcomes.
Provide recommendations regarding development, redeployment, or succession
4. Top Performer Replication Program
Identify best practices from high-performing sales consultants.
Create structured learning content from successful sales cases.
Facilitate best-practice sharing across centers.
Ensure proven selling techniques are systematically embedded into training programs.
5. Daily Learning & Continuous Learning Culture
Drive continuous learning initiatives across the sales organization.
Develop and manage Daily Learning Programs.
Deliver weekly learning updates including:
- Sales techniques
- Objection handling
- Product knowledge
- Promotion updates
- Market intelligence
- Success stories
Foster a culture of self-learning and performance excellence.
6. Leadership Development & Succession Pipeline
Identify high-potential Educational Consultants and future leaders.
Develop leadership readiness programs for future Team Leaders, Assistant CHoS, and
CHoS.
Build and maintain sales talent pipeline and succession plans.
Collaborate with Head of Sales and HRBP to ensure leadership bench strength across
all centers.
7. CHoS Capability Development
Design and facilitate leadership training programs for Center Heads of Sales.
Conduct field coaching and observation sessions.
Strengthen coaching, people management, forecasting, business planning, and
performance management capabilities.
Support monthly leadership development programs.
8. Sales Leadership Programs
Support and contribute to:
- Quarterly Kick-Off Meetings
- Leadership Conferences
- National Sales Meetings
- CHoS Leadership Workshops
- Strategic Planning Sessions
Act as a key facilitator and capability partner for the sales leadership team.
9. Learning Innovation & L&D Partnership
Partner with Learning & Development teams to introduce modern learning methodologies.
Research and apply best practices in:
- Adult learning
- Sales enablement
- Performance coaching
- Leadership development
- Digital learning solutions
Evaluate and implement relevant learning innovations to improve business performance.
10. AI Adoption & Future Skills Development
Leverage AI tools to enhance training design, coaching effectiveness, knowledge
management, and learning reinforcement.
Identify emerging trends in AI and workplace learning.
Promote responsible and practical AI adoption within the sales organization.
Upskill sales teams on relevant AI-powered productivity and sales enablement tools.
While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.