SAP Business Analyst English

Summary of the role

The SAP BA is responsible for support services within the Operations function, focused primarily around SAP and CTRM. Duties include; gather requirements, problem solving, SAP and CTRM configuration, application support, project justification, progress report generation. This position will require direct interaction with end-users, business leaders and IT. This position will support, maintain and administer policies and procedures for ensuring security and integrity of the company's critical business applications

Key Responsibilities and Accountabilities

• Assists with the implementation of SAP and CTRM
• Perform SAP configuration, support and testing activities
• Support SAP Business Blueprint design workshops and prepare functional gaps analysis
• Training of core business users, preparing for go-live activities
• Support SAP post go-live activities.
• Interacts regularly and directly with various business groups and users to understand and analyze business problems in an effort to lead toward viable solutions
• Documents functional specifications for new requirements and application configuration
• Configures applications and interprets functionality for business users
• Works closely with technical developers as needed
• Documents and communicates changes throughout the user organization, supporting change management and compliance
• Documents user manuals
• Perform other related duties as requested by management.

Qualifications and Education

• Bachelor's or Master's degree in (Business) Information Systems or Engineering

Experience

• 4 to 6 years of experience in SAP environment
• Involved in at least 1 end to end cycle of SAP MM/SD/PP/QM in system configuration and implementation projects in consulting environment.

Competences

• Be able to explain and demonstrate
• Knowledge of CTRM and SAP
• Skill in developing process models, data flow diagrams, user manuals using industry-standard modeling techniques (Microsoft Visio, Word, Excel, and Project)
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
• Solid verbal and written communication skills
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.

Languages

• Perfect spoken English; French is a plus