Senior Merchant Partnership Executive

Approach and secure new merchants to join Got It.
Building and maintaining relationships with merchants and key personnel within.
Conduct business reviews to ensure clients are satisfied with their sales and services.
Communicate to merchants via newsletters and phone conversations.
Attend meetings with clients to build relationships with existing accounts.
Work closely with internal teams (Sales, Accounting, CS, PD team).
Escalate and resolve areas of concern as raised by merchants and clients.
Carrying out merchant satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential issues.
Ensuring account managers are aware of changes within merchants.
Passing leads to the merchant team and following up on progress.
Liaising with internal departments to ensure merchant and client needs are fulfilled effectively.
Provide ideas and execute the marketing campaign between Got It and the merchant.
Conduct promotion reviews to ensure clients are satisfied with the campaigns.