Senior Product (UX/UI) Designer

* About Diag:
- Diag is a modern, technology-driven diagnostic laboratory. We are fast growing business providing high quality diagnostic services to millions of patients. We proved ourselves as a trusted partner for healthcare organizations and independent professionals, offering an extensive range of laboratory tests used to assist in the diagnosis, monitoring, and treatment of diseases and medical conditions.
- We are building the most tech and talent advanced laboratory in Vietnam and put technology in the core of our business building an ecosystem of lab and health-tech products aimed to provide better service and better care for our customers and partners through excellent user-centered digital experiences.
* Job description:
- Conduct generative and user research prior to working on a new website and other projects, designer for the further development of sapoche / our clinical platforms and integration into driving the consumer and doctor experience.
- Process research insights and communicate them to the team (personas, user journeys, etc.)
- Initiate iterative research to better understand users' needs, to validate ideas, and to gather feedback and insights
- Work with the team on the concept of the product, define IA (Information Architecture), user flows, and other needed materials
- Transform research insights into design solutions
- Work with a design system (on Figma) that is used across all Diag's solutions, including your projects
- Design wireframes, mockups, and build prototypes
- Conduct usability testing, observations, contextual inquiries, and user interviews
- Constantly improve the product by identifying UX problems through research results, and deliver better user experience
- Maintain consistency with other designs and within your designs
* Some projects may already have research available, whether partial or full.