Position: SENIOR PROJECT MANAGER
Reports to: Head of Engagement Delivery Department
Effective Date: 14/07/2026
Approved by: CEO
I. Position Purpose
The Senior Project Manager is responsible for driving successful delivery across multiple customer engagements by providing portfolio-level governance, delivery oversight, resource coordination, and quality assurance.
Working closely with
Engineering Managers, and
Account Managers; Senior Project Manager drives delivery consistency, proactively manages risks, and maintains delivery standards across the organization. The role also provides coaching and governance to support successful project execution, and may directly manage strategic or highly complex projects when needed.
II. Responsibilities
Portfolio Delivery Leadership
Provide delivery oversight to ensure projects are progressing according to agreed plans and milestones.
Participate in resolving delivery challenges, dependencies, and cross-project issues.
Coordinate delivery activities across multiple accounts to ensure alignment and successful execution.
Lead delivery reviews and drive continuous improvement across the project portfolio.
Delivery Governance & Reporting
Establish and maintain standardized delivery governance across all projects.
Define and improve project management standards, templates, and best practices.
Standardize project reporting, RAID logs, dashboards, and executive status reports.
Conduct regular portfolio governance reviews with Head of Engagement Delivery Department, covering project scope, schedules, budgets, RAID items, dependencies, change requests, delivery risks, and corrective actions
Ensure compliance with the company's delivery methodology, governance standards, and customer requirements.
Resource & Capacity Planning
Coordinate resource allocation across projects in collaboration with Engineering Managers and Account Managers
Identify resource constraints and recommend mitigation plans.
Support capacity planning based on project demand and delivery priorities.
Facilitate resource balancing across customer engagements to optimize delivery effectiveness.
Delivery Quality Management
Define and enforce delivery quality gates throughout the project lifecycle.
Review project readiness before key milestones, including planning, solution design, development, testing, deployment, and hypercare.
Ensure deliverables meet agreed quality standards before customer acceptance.
Drive continuous improvement through project retrospectives, lessons learned, and process improvements.
Risk & Escalation Management
Monitor portfolio-level risks, dependencies, and delivery issues.
Coordinate the resolution of cross-project risks and escalations.
Escalate critical delivery risks to the Head of Engagement Delivery Department with recommended mitigation plans.
Support recovery planning for projects requiring additional delivery oversight.
Strategic Project Leadership
Directly manage high-complexity, high-risk, or strategic projects as assigned.
Engage with senior customer stakeholders and internal leadership teams.
Mentor and coach Junior and Mid-level Project Managers on delivery governance, planning, and execution best practices.
Support project mobilization and transition from pre-sales into delivery.
Salary: Competitive and negotiable based on qualifications, experience, and overall fit.
Participation in statutory social insurance, health insurance, and unemployment insurance in accordance with Vietnamese labor regulations.
Performance-based bonuses, holiday bonuses, and other employee benefits in accordance with the Company's policies.
Excellent opportunities for professional development and career advancement in a professional, transparent, and collaborative work environment.