Senior Sales & Credit Consultant

THE ROLE
WeCare Group has built strong sales momentum. The next stage is to make that growth sustainable: revenue that converts into collected cash, held together by a credit system that lets sales grow and cash come in at the same time.
The mission is to build that system. This role will own the full credit cycle end to end, from credit policy and customer assessment through terms, limits, monitoring, collection, and recovery. The bar is not to make it adequate. It is to build a credit-and-sales discipline that becomes the benchmark for the industry in Vietnam.
From that foundation, the role expands into advising the Shop Sales operation, a large organization of roughly 90+ members including leaders, on process, productivity, coverage, and incentive design.
KEY RESPONSIBILITIES
1. Credit Management Framework:
• Design end-to-end policies governing credit issuance, approval matrices, and control procedures.
• Build and roll out a standardized credit assessment framework across all B2B customer segments.
• Set customized credit terms and safe limits based on customer risk profiles.
• Oversee aging tracking, exception handling, and clear escalation protocols.
• Establish operational collection flows assigned to individual sales members and design recovery plans for high-risk accounts.
• Track key metrics including DSO, Overdue Ratio, and Collection Rate against named owners.
2. Shop Sales Advisory:
• Advice on sales pipeline management, territory allocation, coverage, and overall team productivity.
• Design commission/incentive structures that incentivize revenue growth while upholding cash collection quality.
• Mentor sales leaders on balancing growth with strict cash discipline.