Senior System Engineer - Managed Service Platform
Hạn nộp hồ sơ: 20/10/2026 (Còn 26 ngày)
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Mô tả công việc
Mô tả Công việc
- Evaluate and implement the platform: Compare shortlisted open-source and commercial solutions through practical pilots, document capabilities/integration effort/operating costs/limitations, recommend a stack to the Tech Lead, and implement the approved solution.
- Build the hosting environment: Configure servers, virtual machines, operating systems, databases, network connectivity, certificates, storage, and supporting services; maintain separate test and production environments with repeatable deployment procedures.
- Implement infrastructure monitoring: Deploy central monitoring and customer-site collectors; configure discovery, monitoring templates, dashboards, thresholds, dependencies, maintenance windows, and checks for networks, Windows/Linux servers, virtualization, and agreed cloud services.
- Integrate monitoring with service operations: Build or configure API and webhook integrations so alerts create/update correct tickets and notify appropriate engineers; implement duplicate-event handling, retries, recovery updates, and notification continuity during ticketing outages.
- Implement customer separation and secure access: Configure customer-scoped permissions, SSO/MFA, service accounts, secrets handling, and audit records.
- Automate repeatable work: Develop reviewed scripts and Ansible workflows for installation, configuration, inventory, diagnostics, and approved operational tasks; use version control, scoped credentials, execution records, and rollback procedures.
- Validate production readiness: Test backups and restoration, supported high availability, collector disconnections, platform failures, capacity, and customer onboarding/offboarding; track defects and provide evidence against agreed acceptance criteria.
- Prepare operational handover: Deliver deployment documentation, diagrams, runbooks, troubleshooting guides, and onboarding checklists; train operations staff, mentor the System Intern, and provide technical escalation after launch under an agreed support arrangement.
- Evaluate and implement the platform: Compare shortlisted open-source and commercial solutions through practical pilots, document capabilities/integration effort/operating costs/limitations, recommend a stack to the Tech Lead, and implement the approved solution.
- Build the hosting environment: Configure servers, virtual machines, operating systems, databases, network connectivity, certificates, storage, and supporting services; maintain separate test and production environments with repeatable deployment procedures.
- Implement infrastructure monitoring: Deploy central monitoring and customer-site collectors; configure discovery, monitoring templates, dashboards, thresholds, dependencies, maintenance windows, and checks for networks, Windows/Linux servers, virtualization, and agreed cloud services.
- Integrate monitoring with service operations: Build or configure API and webhook integrations so alerts create/update correct tickets and notify appropriate engineers; implement duplicate-event handling, retries, recovery updates, and notification continuity during ticketing outages.
- Implement customer separation and secure access: Configure customer-scoped permissions, SSO/MFA, service accounts, secrets handling, and audit records.
- Automate repeatable work: Develop reviewed scripts and Ansible workflows for installation, configuration, inventory, diagnostics, and approved operational tasks; use version control, scoped credentials, execution records, and rollback procedures.
- Validate production readiness: Test backups and restoration, supported high availability, collector disconnections, platform failures, capacity, and customer onboarding/offboarding; track defects and provide evidence against agreed acceptance criteria.
- Prepare operational handover: Deliver deployment documentation, diagrams, runbooks, troubleshooting guides, and onboarding checklists; train operations staff, mentor the System Intern, and provide technical escalation after launch under an agreed support arrangement.
Yêu cầu
Yêu Cầu Công Việc
- At least 3 years of relevant systems or infrastructure engineering experience, including hands-on implementation of production environments.
- Experience delivering at least one monitoring, infrastructure management, or service-management platform through deployment and operational handover.
- Strong Linux administration and practical Windows Server knowledge.
- Working knowledge of TCP/IP, DNS, routing, firewalls, TLS, virtualization, and cloud infrastructure.
- Practical experience with monitoring configuration, alert tuning, and incident workflows.
- Ability to integrate systems using REST APIs, webhooks, and scripting in Python, PowerShell, or Bash.
- Experience with Git and configuration automation, preferably Ansible.
- Ability to document designs, explain technical tradeoffs, and coordinate implementation with colleagues, customers, and vendors.
- Ability to read and work with English technical documentation.
Preferred experience
- Zabbix or ManageEngine OpManager; iTop, ServiceDesk Plus MSP, or comparable CMDB/ITSM platforms.
- NetBox, paging platforms, secrets management, or privileged-access tooling.
- VMware, Hyper-V, or another virtualization platform; AWS, Azure, or GCP.
- Database administration, container deployment, or infrastructure as code.
- Experience in an MSP, managed hosting, or multi-customer environment.
- At least 3 years of relevant systems or infrastructure engineering experience, including hands-on implementation of production environments.
- Experience delivering at least one monitoring, infrastructure management, or service-management platform through deployment and operational handover.
- Strong Linux administration and practical Windows Server knowledge.
- Working knowledge of TCP/IP, DNS, routing, firewalls, TLS, virtualization, and cloud infrastructure.
- Practical experience with monitoring configuration, alert tuning, and incident workflows.
- Ability to integrate systems using REST APIs, webhooks, and scripting in Python, PowerShell, or Bash.
- Experience with Git and configuration automation, preferably Ansible.
- Ability to document designs, explain technical tradeoffs, and coordinate implementation with colleagues, customers, and vendors.
- Ability to read and work with English technical documentation.
Preferred experience
- Zabbix or ManageEngine OpManager; iTop, ServiceDesk Plus MSP, or comparable CMDB/ITSM platforms.
- NetBox, paging platforms, secrets management, or privileged-access tooling.
- VMware, Hyper-V, or another virtualization platform; AWS, Azure, or GCP.
- Database administration, container deployment, or infrastructure as code.
- Experience in an MSP, managed hosting, or multi-customer environment.
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Nghỉ phép năm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Nghỉ phép năm
Thông tin chung
- Thu nhập: Cạnh tranh
Nơi làm việc
- 79/2AB Phan Đăng Lưu, Phường Cầu Kiệu, TP Hồ Chí Minh, Việt Nam
Việc làm tương tự khác
Công ty Cổ phần Dược phẩm FPT Long Châu
Hồ Chí Minh
Cạnh tranh
Ngân hàng TMCP Ngoại thương Việt Nam - Vietcombank
Hà Nội, Hồ Chí Minh, Nước Ngoài
Thỏa thuận
CÔNG TY CỔ PHẦN THƯƠNG MẠI VÀ ĐẦU TƯ Y TẾ Y VIỆT
Hồ Chí Minh
14 triệu - 18 triệu
Công ty CỔ PHẦN Netcab
- Địa chỉ công ty: 173/3 Trần Quốc Thảo, Phường 9, Quận 3, Tp HCM
- Quy mô: Từ 26 - 100 nhân viên
- Lĩnh vực: IT phần mềm
Thông tin công việc
Vị trí:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Việc làm tương tự
Chuyên viên Trực điều hành Tổ bay
Văn phòng đại diện Công ty TNHH Hàng không lữ hành Việt Nam (Vietravel Airlines)
Hồ Chí Minh
Thương lượng
Chuyên Viên Công Nghệ Thông Tin (Mảng Network - System)
Công Ty Cổ Phần Đầu Tư Mặt Trời Việt Vietsun Int Corp
Hồ Chí Minh
18 - 25 triệu VNĐ
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