Senior System Engineer

Job Summary

ArctX Solution LLC is a global IT Solution provider Company seeking a Senior System Engineer to join our team in the Hanoi office.

As a Senior System Engineer, your role involves:

• Install, configure, test, and maintain operating systems, application software, and system management tools across both on-premises and cloud environments (e.g., AWS, Azure, GCP).
• Manage and monitor all installed systems and infrastructure to ensure smooth operation.
• Implement security, backup, and redundancy strategies to safeguard data and ensure business continuity.
• Proactively ensure the highest levels of systems and infrastructure availability, with a focus on minimizing downtime.
• Monitor and test application performance, identify potential bottlenecks, and collaborate with development teams to implement effective solutions.
• Perform cost-benefit analyses to develop cost-efficient systems that align with project budgets and business goals.
• Develop, write, and maintain custom scripts to automate routine tasks, improving system efficiency and reducing manual intervention.
• Participate in the design and architecture of information and operational support systems.
• Collaborate with cross-functional teams to identify technical requirements and provide robust solutions.
• Liaise with vendors, suppliers, and IT personnel to resolve technical issues promptly and ensure optimal system performance.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• English communication proficiency is equal to a B2 level.
• Minimum of 5 years of experience in systems engineering or a related field, with a proven track record in designing, implementing, and managing complex IT infrastructures.
• Demonstrated experience in both on-premises and cloud environments (e.g., AWS, Azure, Google Cloud Platform).
• Strong understanding of operating systems (Windows, Linux, Unix) and system management tools.
• Experience with virtualization and containerization technologies (e.g., VMware, Docker, Kubernetes).
• Solid understanding of networking protocols and services (e.g., TCP/IP, DNS, DHCP).
• Familiarity with database management and data storage solutions.
• In-depth knowledge of system security best practices and data protection regulations.
• Exceptional troubleshooting abilities to diagnose and resolve complex system issues efficiently.
• Experience conducting root cause analysis and implementing preventive measures
• Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical stakeholders.
• Excellent time-management skills.
• Cross-discipline web development skills.
• Goal-oriented and client-oriented approach to work.
• Good analysis and database designing skills.

• Attractive salary package (negotiable) and 100% salary from probation
• Social insurance full salary
• Health Insurance provided (Premium package)
• Additional 12 paid day-off per year (beside annual leave by law).
• Occasional Gifts (birthday, women day, etc.)
• Yearly learning budget.
• Yearly Position Level Assessments